Gilbert Minor Starts the Business
(Gilbert & Jerry Minor) Gilbert had worked at another company and was paid his last paycheck in carbon paper, which were thin sheets businesses used to copy documents by hand. Instead of selling the paper, he used it to start his own company. His goal was to help offices share and copy information easily.
New Faces and Business Growth
A new generation of the family stepped in to help lead the business. Around this same time, John Miller joined the team and played a key role in building out our sales efforts. Back then, selling meant going door to door across Central Iowa and meeting customers face to face. We built relationships the right way, and those connections became the foundation of our business.
A Move to the Gateway Area
(Gateway Market Location 1979-2002) We relocated to a larger space along Martin Luther King Jr. Boulevard in the Gateway Market area of Des Moines. The new building gave us the room we needed for equipment, parts, and supplies. The building supported our growth on both the sales and service side.
The Start of Imaging Technologies
Imaging Technologies started as a separate branch of M&M Sales Company to exclusively represent the Sharp line of copiers and printers. Backed by a strong sales and service team, along with Sharp’s award winning lineup of multifunction printers and copiers, the Imaging Technologies side of the business continued to grow alongside M&M Sales. In 2010, Imaging Technologies merged with M&M Sales Company, bringing together decades of experience in office technology and customer service to officially form MMIT Business Solutions Group. A common misconception is that the “IT” in MMIT stands for information technology, but it actually stands for Imaging Technologies.
The Digital Shift Takes Place
(Tom and Jerry Minor, Sam Kuzamoto and John Miller at 50th Anniversary Celebration) Fax machines made it possible to send documents over phone lines to any other fax machine, which was a huge deal for businesses at the time. Then in 1986, the company got its first computer. It only showed text on the screen, no images, no mouse, but it was the beginning of a whole new era. Over the next few years, computers switched from text-only screens to graphical ones with icons and windows you could click on. Email became a normal part of work life. Companies like Microsoft and Apple started shaping how offices ran day to day. Color copying also showed up during this time, and though it was expensive at first, it quickly became standard in almost every office. The company kept learning, and helped its customers do the same.
The Start of Our IT Services
As businesses moved away from centralized IBM mainframes and toward individual computers at every desk, a new challenge came into focus. Those systems needed to be connected and protected. We brought in Tam to help launch our IT services, adding network expertise for the same customers we were already supporting on the print and copier side. What started as a small step in the 90s grew into one of the core parts of our business over the next two decades.
Company Moves to Urbandale
(Current MMIT Storefront in Urbandale) In December, we moved out of our longtime Gateway location and into Urbandale, a growing area just west of Des Moines. The Gateway neighborhood was going through major redevelopment, while Urbandale was expanding quickly with new businesses and opportunities. This move positioned us closer to where growth was happening, right as the Des Moines metro began expanding west.
One Device That Does It All
Offices no longer needed separate machines for printing, scanning, faxing, and copying. One device, known as a multifunction printer, could handle it all. We shifted our focus from simply selling equipment to helping businesses think about how everything worked together. Improving workflows and efficiency became the real value we delivered.
Navigating the Economic Downturn
When the economic downturn hit, businesses across every industry felt the impact. We leaned on what we had always done well, taking care of our customers, delivering dependable service, and staying efficient. Those strengths helped us stay steady during a time when many others were struggling to keep up.
M & M Sales and Imaging Technology Join Forces
We brought together two companies, two sales teams, and two distinct cultures. M and M Sales contributed its Konica Minolta line, while Imaging Technology brought Sharp. The transition was not always seamless. Early on, the teams operated out of separate offices. Over time, the combination created strong momentum and led to a period of real growth. The name MMIT came directly from this merger, Minor and Minor combined with Imaging Technology. Many people assume the IT stands for information technology, which turned out to fit well as that side of the business continued to grow alongside it.
Becoming a Full Service Partner
With the merger complete, MMIT established ourselves as a recognized name in the Urbandale business community, known for quality products, dependable service, and a strong reputation. We weren’t just a vendor, we were part of the community. At the same time, our IT efforts grew into a full-fledged arm of the company. The same customers who trusted MMIT for copiers and MFPs began relying on us for network services, infrastructure, and security. By the late 2010s, IT wasn’t a side offering, it was half the business. We also became a leader in document management solutions like PaperCut, helping businesses, schools, and large organizations monitor print activity, reduce waste, and protect sensitive information.
COVID Changes How Businesses Work
In February, owner Tom Minor was working remotely from Hawaii. At the time, it felt like a one off situation, but it showed us something important. The firewall and tools we had in place made remote work possible. Just weeks later, everything changed. As the world shut down, we quickly shifted to support our team, equipping employees with laptops and setting them up to work from anywhere. What started as a short term test became a long term reality. For our customers, the shift was even bigger. The office was no longer a physical place. It became a connected network. In many ways, this marked the true beginning of remote work for many businesses, and we were ready to support it.
The Rise of IT and New Security Needs
COVID accelerated a realization that was already taking shape. Every connected device, including printers, copiers, cameras, and even thermostats, could become a point of risk. What was once seen as a buzzword quickly became a real concern for businesses. We leaned into that shift. We helped our customers secure not just their computers, but every connected device across their offices and remote environments.
One Partner for Print, IT, and Everything in Between
(3rd and 4th Generation of Leadership guiding MMIT today) What started in 1937 with a stack of carbon paper has grown into a full service partner for modern businesses. Today, we support print, IT, security, and document management. We help companies work more efficiently, more securely, and more flexibly, whether their teams are in the office, at home, or somewhere in between. Nearly 90 years in, our mission has stayed the same, help businesses operate more efficiently each day.