Career Opportunities

Ever since MMIT Business Solutions Group opened in 1937, we’ve dedicated ourselves to giving customers first-rate office equipment and solid, dependable service and IT support. We were the first company to sell photocopiers in central Iowa and Des Moines, which gave us the right to call ourselves “The Original.”

If you believe you have the skills and experience to become part of our team and our history, check out our current career opportunities in Des Moines and apply!

Current Opportunities

MMIT Business Solutions Group is an Urbandale, Iowa based company. Our purpose is to help organizations operate more efficiently and profitability through the use of office equipment/technology and managed network services. Our employees enjoy a casual work environment with a family owned business and opportunities for career advancement in the Business Technology field.

Business Solutions Consultant

Role Description

This is a full-time role for a Business Solutions Consultant at MMIT Business Solutions Group. The Business Solutions Consultant will be responsible for analyzing client needs, providing consulting services, optimizing business processes, and driving sales. The consultant will work closely with clients to understand their requirements and recommend suitable solutions to enhance their business operations.

Qualifications

Analytical Skills, Consulting, and Business Process skills
Excellent communication and interpersonal skills
Adept at building client relationships and understanding client needs
Strong problem-solving and decision-making abilities
Ability to work collaboratively in a team environment
Experience in the office equipment or managed services industry is a plus
Bachelor’s degree in Business, Management, or related field
High school diploma (required)

For more information and to discuss current opportunities please email Justin Perry or call 515-251-1501.

Network Support Engineer

In collaboration with the Director of Professional Services, the Network Support Engineer will respond to technical service requests on enterprise-level servers, PC and laptop computers, storage sub-systems and drives, computer and telecommunications systems as well as networking devices at client locations in Iowa. Candidate must have hardware experience to support a variety of server’s, mass storage, desktop, core legacy and networking devices, may also include supporting various network attached devices. The candidate should also be knowledgeable on various Microsoft server and desktop operating systems and desktop applications. Majority of assigned daily tasks are service events related to strategic partner accounts servers, network storage appliances, network communications equipment etc.

KEY REQUIREMENTS/TASKS:

Identify, troubleshoot and resolve problems encountered by users of various servers, desktop systems, network Internet and other computer technology.
Provide technical support to end-users regarding computer hardware and software; install, test, certify and troubleshoot networking cabling systems and attached devices.
Install configured network equipment; provides technical expertise to end-users regarding optimal set-up for software, hardware and network use; install, configure, monitor and troubleshoot a wide range of network and data communications software and hardware.
Train users in various software applications and network-related procedures; and perform related work as required.

SUCCESSFUL CANDIDATES WILL HAVE THE FOLLOWING QUALITIES:

Experience with Microsoft Server / Desktop / Office products
Experience troubleshooting hardware issues and replacing hardware on both desktop and laptop PCs
Experience installing software, patches, updates on Desktops and Laptops
Experience troubleshooting basic network, software, printing problems
Experience installing, configuring and maintaining Windows servers
Self-motivated, efficient and learn quickly
Strong team player that will promote teamwork and excellent communications
Must have valid driver’s license
Background check and drug screen required
Takes responsibility for follow-up services or problem escalation
Maintains a high degree of professionalism in actions, demeanor and dress
Ensures customer satisfaction throughout the service delivery transaction

For more information and to discuss current opportunities please email Tom Meltesen or call 515-251-1179.

Field Service Engineer

The Field Service Engineer is a full-time service professional who is responsible for maintenance and repair of copiers, facsimiles and office business equipment in a given territory.

KEY REQUIREMENTS/TASKS:

Performs full range of maintenance and repairs on assigned products to include technical diagnostics, break/fix, installation, removal and customer call assistance.
Ability to support multiple products (Multi-Product Trained).
Maintain customer satisfaction.
Maintain an accurate car stock inventory.
Participate in monthly meetings and communicate equipment problems and solutions to fellow technicians.
Escalate service and customer issues to Master Technicians or Management as appropriate.
Assist sales department with installation of new or trial equipment to ensure proper placement and operation.
Complete required paperwork / reporting neatly, accurately and on time.
Promote equipment upgrades and the sale of maintenance agreements to clients.
Ability to support customers in a multi-shift environment.
Actively participate in after hours or call out activities.