Testimonials

Don is amazing

Tech Ryan Anderson was awesome. He was prompt and found and resolved our issue quickly.

CHAD CHRISTIANSON IS AWESOME. VERY GOOD AT WHAT HE DOES.

tech was very polite friendly

I would highly recommend MMIT to everyone.

Nick is the best!

Pat Wilson is very knowledgable, friendly, pleasant and explains what the problem was.

Donald Mayfield always is polite and professional. He gets the job done!

Nick Wells. He kept working through the problem until he was able to fix the issue. I was impressed that he reached out to other colleagues to see if they had any recommendations. This showed great teamwork! Nick never seemed agitated with the issue or the fact we had to call him back a couple of times. Very impressed with his attitude and his personality! He deserves some kind of recognition for a job well done!

The staff is always pleasant to speak with.

Rick called within an hour of placing the call for service. Made a suggestion of how to take care of the problem and it worked like a charm! I called Krista and told her she could cancel the service call because Rick had told me how to take care of the problem and it had worked!

Thank you for such a swift response on what had to be a busy morning!!

Nick - he was great! Gave me easy-to-follow instructions to try and fix what was not working. Friendly and helpful.

James is just excellent to work with, he handles any issue professionally and addresses all of our concerns.

Justin and all the people at MMIT are great!

Dave Anderson is awesome.

Everyone has been very helpful.

Pat Wilson. He always takes time to educate me on our printers. Hes very thorough, polite and clean

We had a particularly difficult problem with our copier, but Nick Wells did a great job figuring it out. It took several attempts, but he finally got it and now our copier is working just fine. We appreciate Nicks hard work and persistence in figuring out our issue.

We so appreciate your staff. We would tell anyone they are in good hands with your company. Your service is really great!

Neal Baedke - with his usual skill was able to help us with this fishing email and give us some advice on how to identify these in the future.

The whole process with smooth and resolved very quickly. Great service tech!!

James is always great to work with, one of our favorites!

Excellent job. Problem solved quickly, efficiently, and in a friendly manner.

Courteous when calling for help with an error code. Very prompt response - technician was here within a couple hours. Thank you!

Always Nick! We love him! Greatest Customer Service!

Ryan was fantastic. He got me fixed up and running again!! He is always very, kind, courteous and professional.

It was easy to CALL in, which I prefer. Thank you for keeping this as an option. I also appreciated the response at 8:00 a.m. to let me know you had received my service request

Always tell associates and other businesses that if they want good service on their machines buy them from MMIT and get the service contract.

MMIT ROCKS! Thank you for such great support.

The technician that worked on our copier today, is very nice, and explains what he did, and does his job well. February 24th, 2021

Dave did a great job setting up a new employee with computer login and email access! Thank you!

When ever I submit a ticket - its always handled in a very timely matter. I really appreciate that.

Krista is always very thorough and great to work with.

Was a very good experience with MMIT as always!

Your technician is very polite and professional. He always takes care of the situation quietly and efficiently.

Billy did a great job keeping me informed of the progress of ordering the part, it being on backorder, and shipment of the part.

Krista does a great job and has excellent communication skills.

Neal is amazing and so very helpful with everything!!

Krista and John Skow were very efficient in resolving my toner replenishment program problem. I appreciated their efforts.

Neal B. knows our system so well, we are alway impressed with his prompt and efficient assistance!

Everyone was very personable, prompt and easy to work with. Mediacom and the like would do well be more like MIT in the customer service department.

Truly amazing customer service.

Nick is the best! He is so professional and efficient.

Chad Christianson is a fantastic tech. He is very friendly, very knowledgable, and always responds quickly and efficiently to our printer issues. We appreciate him!

Neal does a great job taking care of our needs!

Neal as always

Neal Baedke is the best. He is always there for us when we need him and always willing to do what he can to fix the issue. He does over and beyond.

Neal Baedke, he is always very helpful and gets issues resolved in a timely manner when we have something unexpected come up.

Great service!!!!

James not only made the needed repair, but also took the time to fix another problem on another machine; all with a smile on his face. He went above and beyond what we called him to repair.

as always amazing. Every time James comes it gets fixed and we know what happened and why!

Kenneth Bell is an extremely detailed technician, takes his time to make sure the job done which I like!!!

Very impressed - we only have one copier for everyone to use and MMIT understood and made sure to get a tech to us as quickly as possible.

Donald is the technician we see most regularly. He always provides exemplary service. He is efficient, knowledgeable, and professional.

You guys are awesome!

Nick is a great representative of your company - very professional and easy to talk to.

NIck did a great job of explaining why the paper was getting black marks, etc. He does a great job.

Chad did an excellent job repairing our 3 copy machines, he worked in a professional and efficient manner and we appreciate his help.

MMITs service is the best

Rick is kind, courteous and very knowledgeable. If he does not know immediately what is wrong he will work until he can find the problem or reach out to someone who can help. I think that is so important that people are willing to work as a team and share their combined knowledge

Rick always completes the job or is very clear as to why he cant complete it at that time and when he will be back to do so. He stays in contact to give me updates if necessary. He never talks down to me.

I am very impressed at MMITs response time to my calls

Everyone on the phone is always so polite and quick to respond to my needs

Always very accomodating!!

you guys are always so fast to respond

I would recommend Don.

Please send Don whenever we need a service call. Don gets right to business, offers explanations that are easy to understand, and is very efficient. He gives straight answers, if it was up to me, Id buy another machine from him!

Mr. Smith was very friendly and knowledgeable. He resolved the issue quickly, and it is still working properly. Please tell him thank you.

Don is a great tech, he is always very polite and explains what he did and apologized for the multiple calls.