Tag Archive: Lexmark

  1. Lexmark Named a Leader in IDC MarketScape for Worldwide Cloud MPS Hardcopy

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    LEXINGTON, Ky., March 15, 2022 /PRNewswire/ — Lexmark, a global technology solutions leader, announced today it has been named a leader in the IDC MarketScape: Worldwide Cloud MPS Hardcopy 2022 Vendor Assessment (Doc # US47337721, January 2022).

    This IDC MarketScape report assesses the market for cloud-based managed print services (MPS) as well as other cloud-based contractual print service models for both enterprise and SMB. Analysts considered the quantitative and qualitative characteristics that position vendors for success in this market, noting the growing demand for hybrid work that has increased the need for usage monitoring, security and remote access to printing and document services. 

    “Lexmark’s recognition as a Leader in the IDC MarketScape for Cloud MPS validates our ongoing commitment to providing industry-leading cloud and IoT solutions that help customers adapt to the rapidly evolving workplace, including our comprehensive MPS infrastructure, global services delivery platform, and large portfolio of cloud solutions and services,” said Brock Saladin, senior vice president and chief commercial officer, Lexmark.

    The IDC MarketScape Vendor Assessment recognized the following strengths for Lexmark:

    • Application of Innovative Technologies: According to the report, “Lexmark continues to drive innovation within its overall approach to MPS, with a focus on simplifying all aspects of the print experience. When Lexmark launched its Cloud Print Infrastructure (CPI) as-a-service offering in 2019, it stressed the foundational pillars for a simplified infrastructure for print acquisition, IT management, and user support. With the introduction of its Cloud Bridge platform, Lexmark can now deliver the full range of its managed service offerings in essentially any environment, bringing the value proposition of MPS to a broader range of customers from SMB to enterprise.”
    • Cloud-Based Solutions: According to the report, “Lexmark is in a strong position to deliver on the promise of the cloud as organizations look to leverage technology to improve print-related business outcomes and reduce on-premises infrastructure. Those elements that make Lexmark a leader in the MPS space, such as investments in IoT printing hardware, security expertise, and a global service delivery platform, all play an important role in the firm’s ability to lead the markets’ transition to print as a service.”
    • Vertical-Specific Expertise: As cited in the report, “Lexmark’s verticalized approach to the market has helped establish the firm as a strong contender for any program where deep integration with existing business systems and applications is important.”
  2. Lexmark Enhances Cloud Offerings for End Users and Partners

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    Jun 29, 2021

    Lexmark, a global imaging solutions leader, today announced enhancements to its core Cloud Services offerings—Cloud Print Management for direct users and Cloud Fleet Management for partners.

    “The adoption of cloud-based technologies and solutions continues to rise, with many CIOs directing a ‘cloud-first’ approach,” said Brock Saladin, Lexmark senior vice president and chief commercial officer. “The pandemic accelerated this trend, as cloud-based solutions offer an effective, secure and cost-saving way of connecting the remote and hybrid workforce in post-pandemic business environments.”

    Lexmark Cloud Services addresses these trends by providing a full suite of cloud-based services to deliver remote device management, print job management, document accounting and scan management features to ensure users are always capable of printing and scanning documents, which enhances productivity and flexibility.

    Lexmark Cloud Print Management (CPM) allows customers of all sizes to simplify processes, streamline costs and relieve IT burden. Updates announced today further amplify the fast, secure and scalable solution:

    • Third party support—Customers with multiple brands of print devices can now utilize the industry-leading features of Lexmark Cloud Print Management across all devices, not just Lexmark devices. An external adapter attaches to the non-Lexmark printer or MFP and enables print management with badge release, without the need for additional on-premise infrastructure. 
    • Guest print—Ideal for businesses that offer guests print access, new guest print features allow guests to use print release. Rather than scanning a badge to release a print job with a cloud account, the guest user submits the document they wish to print, then receives a unique pin number via email to trigger print release.

    Lexmark Cloud Fleet Management (CFM) enables Lexmark partners to easily configure printers, capture cost-saving metrics and keep devices current, working from a remote operations center which saves time and money. New CFM capabilities include: 

    • Supply level monitoring has been expanded to include supplies beyond toner, such as photoconductor, waste toner bottle, etc.
    • Home screen customization is now available for easier navigation, as users can rearrange the printer home screen to best suit their specific needs.
    • Copy/scan/fax counters are now listed in the same place as the print counter, for greater user convenience.
    • Dashboard cards through Lexmark Cloud Services enable quick visibility and instant access to key information.

    “Lexmark brings a full suite of cloud printing solutions to any print environment, from small companies to large enterprises,” Saladin said. “Our industry leadership in document and device security forms the backbone of the Lexmark Cloud, which offers the same levels of award-winning security, control and performance as our entire product line. We look forward to delivering additional cloud capabilities yet this year.”

  3. Lexmark Launches Cloud Bridge Connectivity Suite

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    LEXINGTON, Ky., April 27, 2021 /PRNewswire/ — Lexmark, a global imaging solutions leader, today announced the launch of Lexmark Cloud Bridge, a connectivity suite that empowers workplace flexibility. Lexmark Cloud Bridge expands access to advanced managed print services (MPS) capabilities for direct enterprise customers in complex network environments, and brings powerful remote fleet management capabilities via Cloud Services to a broader set of partners and devices.

    “Customers expect the same level of MPS support on any device in any type of network environment or location. Our partners must be equipped to deliver remote support in a similar manner,” said Brock Saladin, Lexmark senior vice president and chief commercial officer. “We developed Lexmark Cloud Bridge to simply and securely bring advanced MPS functionality via the cloud to all network environments—from enterprise corporate headquarters, to distributed environments, and the individual home office.”

    The Lexmark Cloud Bridge device connectivity suite unlocks advanced print services capabilities in any network environment. This enables customers and partners to:

    • Reduce IT burden and the cost of printing infrastructure
    • Increase device uptime with predictive service
    • Keep printers secure with cloud-based configuration and firmware updates
    • Empower fleet visibility through a consolidated portal and interactive analytics
    • Enable remote management of hyper-distributed fleets

    The suite includes a Native Agent that ships standard on many newer Lexmark devices, a Printer Agent that runs on solution-enabled printers that are not IoT native, a Fleet Agent that runs on a server or PC for flexibility to aggregate data on-premise with a server-based solution, and a Local Agent that supports direct PC to printer connectivity. The extensible Lexmark Cloud Bridge architecture can be expanded to address future connectivity requirements for maximum flexibility.

    Lexmark’s unique industry position as an end-to-end technology owner enables this seamless device-to-backend system connectivity. From the print engine to device communication to its single global IoT system, Lexmark advanced technology architecture delivers a truly integrated connectivity solution that brings advanced services to customers no matter where they reside or what network complexity they may face.

    “Lexmark Cloud Bridge connectivity suite enables us to securely deliver our industry-leading print services anywhere, at any time, to any print environment—from a 100,000-device global fleet to a single device in a remote home office,” Saladin said. “The Lexmark Cloud Bridge architecture base is a strong new foundation that positions us meet the needs of our customers and partners today and in the future.”

    A phased global rollout of Lexmark Cloud Bridge begins in the U.S. today.

  4. Lexmark Launches Cloud Bridge Connectivity Suite

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    LEXINGTON, Ky., April 27, 2021 /PRNewswire/ — Lexmark, a global imaging solutions leader, today announced the launch of Lexmark Cloud Bridge, a connectivity suite that empowers workplace flexibility. Lexmark Cloud Bridge expands access to advanced managed print services (MPS) capabilities for direct enterprise customers in complex network environments, and brings powerful remote fleet management capabilities via Cloud Services to a broader set of partners and devices.

    “Customers expect the same level of MPS support on any device in any type of network environment or location. Our partners must be equipped to deliver remote support in a similar manner,” said Brock Saladin, Lexmark senior vice president and chief commercial officer. “We developed Lexmark Cloud Bridge to simply and securely bring advanced MPS functionality via the cloud to all network environments—from enterprise corporate headquarters, to distributed environments, and the individual home office.”

    The Lexmark Cloud Bridge device connectivity suite unlocks advanced print services capabilities in any network environment. This enables customers and partners to:

    • Reduce IT burden and the cost of printing infrastructure
    • Increase device uptime with predictive service
    • Keep printers secure with cloud-based configuration and firmware updates
    • Empower fleet visibility through a consolidated portal and interactive analytics
    • Enable remote management of hyper-distributed fleets

    The suite includes a Native Agent that ships standard on many newer Lexmark devices, a Printer Agent that runs on solution-enabled printers that are not IoT native, a Fleet Agent that runs on a server or PC for flexibility to aggregate data on-premise with a server-based solution, and a Local Agent that supports direct PC to printer connectivity. The extensible Lexmark Cloud Bridge architecture can be expanded to address future connectivity requirements for maximum flexibility.

    Lexmark’s unique industry position as an end-to-end technology owner enables this seamless device-to-backend system connectivity. From the print engine to device communication to its single global IoT system, Lexmark advanced technology architecture delivers a truly integrated connectivity solution that brings advanced services to customers no matter where they reside or what network complexity they may face.

    “Lexmark Cloud Bridge connectivity suite enables us to securely deliver our industry-leading print services anywhere, at any time, to any print environment—from a 100,000-device global fleet to a single device in a remote home office,” Saladin said. “The Lexmark Cloud Bridge architecture base is a strong new foundation that positions us meet the needs of our customers and partners today and in the future.”

    A phased global rollout of Lexmark Cloud Bridge begins in the U.S. today.

  5. Lexmark Honored With 5-Star Rating in the 2021 CRN® Partner Program Guide

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    Lexington, Ky., April 6, 2021 – Lexmark, a global imaging solutions leader, is being acknowledged by CRN®, a brand of The Channel Company, in its 2021 Partner Program Guide. This annual guide provides a conclusive list of the most distinguished partner programs from leading technology companies that provide products and services through the IT Channel. The 5-Star rating is awarded to an exclusive group of companies that offer solution providers the best of the best, going above and beyond in their partner programs.

    Given the importance of IT vendor channel programs, each year CRN develops its Partner Program Guide to provide the channel community with a detailed look at the partner programs offered by IT manufacturers, software developers, service companies, and distributors. Vendors are scored based on investments in program offerings, partner profitability, partner training, education and support, marketing programs and resources, sales support, and communication.

    Lexmark was honored for its Lexmark Connect program, which features different tracks tailored to a partner’s specific business model and customer base with geo-specific offers and programs that consider a partner’s unique challenges. The program’s tiered rewards structure makes it easy for partners to grow revenue and profitability.

    “Recognition for the fourth consecutive year in CRN’s Partner Program Guide and 5-Star rating validates our continued commitment to our channel partners,” Brock Saladin, Lexmark senior vice president and chief commercial officer. “The Lexmark Connect partner program aims to deliver secure, reliable devices and innovative solutions that differentiate our partners and help them build long-lasting relationships with their customers. The 5-Star recognition confirms this program delivers real value to Lexmark partners.”

    “As innovation continues to fuel the speed and intricacy of technology, solution providers need partners that can keep up and support their developing business,” said Blaine Raddon, CEO of The Channel Company. “CRN’s 2021 Partner Program Guide gives insight into the strengths of each organization’s program to recognize those that continually support and push positive change inside the IT channel.”

    The 2021 Partner Program Guide will be featured in the April 2021 issue of CRN and online at www.CRN.com/PPG.

  6. Lexmark Introduces New Cloud Fax models for the Lexmark GO Line Series of MFPs

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    LEXINGTON, Ky., March 2, 2021 /PRNewswire/ — Lexmark, a global imaging solutions leader, today announced the launch of new cloud fax models for the Lexmark GO Line series of multifunction products (MFPs). These new models combine optional cloud fax from etherFAX with standard Wi-Fi and Cloud Connectors to offer a cohesive solution that allows small businesses to “cut the cord” to the internet or analog fax lines.

    “According to IDC1, 90 percent of fax users have already integrated or are evaluating integration of fax with other technologies or applications,” said Brock Saladin, Lexmark senior vice president and chief commercial officer. “These new models enable Lexmark to deliver a user-friendly fax experience to our customers, providing a secure, end-to-end encrypted solution.”

    The new models include five Lexmark GO Line series devices. Three color devices: the Lexmark MC3224i, MC3326i, and MC3426i; and two monochrome devices: the Lexmark MB2236i and MB3442i. These models offer customers a robust alternative to traditional analog fax by offering the option of an out-of-the-box cloud fax solution.

    etherFAX Ready
    Lexmark’s partnership with etherFAX enables these devices to deliver a secure cloud fax experience featuring:

    • Simultaneous incoming fax call capability, so no busy signals
    • Ultra-fast transmission of high-resolution images (600 dpi)
    • Plug and play solution with easy configuration
    • Identical user experience to analog fax
    • Industry-leading security including: Military-grade end-to-end encryption, HIPPA (Health Insurance Portability and Accountability Act) compliance, and Payment Card Industry Data Security Standard (PCI DSS) compliance

    Customers can try out the etherFAX service for free for three months or 300 pages, whichever comes first, by simply registering here. After the trial, they can enroll in the monthly plan with etherFAX that best meets their needs.

  7. Lexmark Releases Markvision Enterprise 4.0 Printer Fleet Management Solution

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    LEXINGTON, Ky., Dec. 3, 2020 /PRNewswire/ — Lexmark, a global imaging solutions leader, today announced the launch of a significant upgrade to its Markvision Enterprise (MVE) printer fleet management solution. MVE 4.0 software, available today at no cost to Lexmark customers, includes universal configuration which allows users to quickly and easily create configurations that apply to all Lexmark models*, scalable to thousands of networked print and multi-function devices.

    “Enterprise customers are looking for ways to enhance security while reducing the burden on IT staff. We upgraded Markvision Enterprise fleet management with those needs in mind,” said Brock Saladin, Lexmark senior vice president and chief commercial officer. “MVE 4.0 includes improvements in usability and security, making it easier to manage your entire fleet of network printers and multifunction devices. The advanced yet easy-to-use toolset makes it easier than ever to configure both device settings and update security policies all in a single tool.” 

    A key component of Lexmark’s “Secure by Design” approach to security and data protection, MVE 4.0 is designed to ensure optimum protection for every device on the network. The new universal configuration feature allows users to create a single configuration and apply it to any Lexmark model, even legacy models*, to reduce initial setup and ongoing maintenance of the configurations. Users can create a base security configuration and apply it to any new device that appears on the network without specifying which models might be added.

    MVE 4.0 simplifies or eliminates manual IT tasks such as updating firmware, configuring device settings and applying security certificates. For organizations looking for greater visibility and accountability, MVE 4.0 also delivers targeted reporting on device statistics, taking the guesswork out of the activity on enterprise devices. 

    “We are pleased to offer MVE 4.0 to Lexmark customers,” Saladin added. “This user-friendly fleet management solution makes it easy to improve security compliance across the enterprise and reduces the burden on IT staff.” 

    Lexmark customers may download MVE 4.0 here.

  8. Keypoint Intelligence-Buyers Lab Honors Lexmark Color Devices with 2020 Summer Pick Awards

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    Lexmark, a global imaging solutions leader, today announced that Keypoint Intelligence – Buyers Lab honored the Lexmark CS431dw and the Lexmark CX431adw with their prestigious Summer 2020 Pick Awards for Outstanding Color Printer and MFP for Small Workgroups.

    The Lexmark CS431dw and CX431adw are small workgroup dynamos that pack consistent color output into a lightweight and compact footprint. Built for reliability, performance and security, these units print up to 26 pages per minute* and offer expandable input for longer print runs. The units come with a 2.8-inch touch screen standard and connect easily via Wi-Fi, USB, Ethernet or the cloud.

    “Lexmark’s compact, user-friendly devices are great fits for any small workgroup looking for a color printer or MFP they can count on for reliability and high-quality output,” said Kaitlin Shaw, Associate

    Director of A4 Hardware at Keypoint Intelligence. “Producing vibrant colors, clean lines, and clear text, image quality should more than meet the needs of general office use. Small workgroups can also rest assured that these devices will keep them productive given their strong performances, combined with how easy to use and maintain they are. And flexible mobile and cloud support means productivity can continue beyond the workstation.”

    “This award validates Lexmark’s commitment to providing devices that combine enterprise-class reliability and security with small-business-friendly size, speed, pricing and ease of use,” said Brock Saladin, Lexmark senior vice president and chief revenue officer. “Lexmark partners expect us to deliver reliable, high-quality products their customers can count on. This award affirms that small workgroups can rely on these Lexmark color workhorses to meet their needs for years to come.”

    • These devices are also sold via channel partners as devices in the Lexmark GO Line™ series.
    • The Lexmark CS431dw is sold as the Lexmark C3426dw.
    • The Lexmark CX431adw is sold as Lexmark MC3426adw.
  9. Lexmark GO Line™ Multifunction Printer Garners Top Awards

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    Jun 22, 2020

    Lexmark, a global imaging solutions leader, today announced its MB3442adw multi-function printer, part of the Lexmark GO Line™ series, has been honored by Better Buys and PC Mag.com with coveted Editor’s Choice designations. The MB3442adw is a 42-page per minute monochrome MFP that offers duplex scanning, copying and faxing with the convenience of a digital touchscreen and built-in Wi-Fi, all in a compact footprint.

    Better Buys Editor’s Choice Award
    In selecting the Lexmark MB3442adw for its Editor’s Choice Award, Better Buys independently evaluated and compared the device against the competition on a range of criteria, including unique features, value to the customer, and price.

    Better Buys commended the Lexmark MB3442adw for providing enterprise-level features— including extra-high-yield toner capacity, a 2.8″ color touchscreen, and strong security features—in a smaller, lower-cost device.

    “The MB3442adw is a black-and-white MFP that targets small- and medium-sized businesses that need an affordable and efficient device,” said Melisa Pardo-Bunte, Editor, Better Buys. “It includes the strong security features that are present on Lexmark’s other devices. Some of those features include confidential print, user authentication, network security and document security.”

    PCMag.com Editors’ Choice Award
    After measuring overall performance, functionality and output quality in an independent lab test, PCMag.com, a leading authority on technology, honored the Lexmark MB3442adw with its coveted Editors’ Choice award.

    PCMag.com describes the Lexmark MB3442adw as compact, quick and multilingual. “The light, compact Lexmark MB3442adw MFP is relatively fast, prints well, and supports high print volumes for the price,” said William Harrel, Contributing Editor, PC Mag.com. “This makes the MB3442adw a good value for any office south of the enterprise.”

    The Lexmark GO Line™ series, which includes the MB3442adw, offers a broad range of devices for small workgroups that are impressively easy to use and maintain.

    Brock Saladin, Lexmark senior vice president and chief revenue officer, said, “We developed the Lexmark GO Line™ series to provide enterprise-level features on smaller, lighter devices designed for the SMB. We’re proud of this recognition from Better Buys and PCMag.com, and the tremendous response from customers using the Lexmark GO Line™ series of printers.”

  10. Lexmark Extends Offering with New SMB and Enterprise Business Class Devices

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    LEXINGTON, Ky., April 14, 2020 /PRNewswire/ — Lexmark, a global imaging solutions leader, today announced the availability of 13 new devices, expanding both its enterprise and SMB/GO Line offering with 300- and 400-Series printers and MFPs that provide full business-class capabilities in a smaller footprint.

    The devices launched today include nine new monochrome business-class printers and multifunction products, and four new small-workgroup color printers and MFPs for GO Line™ device partners and enterprise customers. Designed for small workgroups and small spaces, these new devices offer Lexmark partners and enterprise customers impressive productivity, with the capacity and durability for fewer interruptions. They offer print speeds up to 42/40 ppm (letter/A4) and time to first page as fast as 5.9 seconds. 

    “These new devices are light, compact and fast, offering the same Lexmark quality and performance our customers expect in a smaller, more condensed footprint,” said Brock Saladin, Lexmark senior vice president and chief revenue officer. “A steel frame drives durability and long-life reliability, while standard two-sided printing saves paper. The lifetime fuser minimizes maintenance, while Lexmark full-spectrum security helps protect your network and proprietary information.” 

    Lexmark GO Line™
    Lexmark partners can now offer their customers new small-workgroup devices with the performance and features that support a wide range of user needs and imaging workloads while taking up very little space. These devices are available with monochrome or color output, and as single-function or multi-function machines. 

    Features include: 

    • Fast mono print at 40/38 ppm* (letter/A4) on the 300 series; 42/40 ppm* (letter/A4) on the 400 series 
    • Fast color print at 26/24 ppm* (letter/A4) on the 400 series 
    • Time to first page as fast as 5.9 seconds 
    • Duplex printing is standard on all models
    • Fax and USB ports are standard on all MFPs
    • All MFPs have a front USB port to print from or scan to a USB flash device
    • 2.8-inch touch screen on all MFPs for ease of use

    New enterprise color devices are smaller and lighter
    The enterprise devices launched today provide bold, consistent color in a small footprint and are designed specifically for small businesses or workgroups. Built for reliability, performance and security, these devices print up to 26/24 pages per minute* and offer expandable input for longer print runs.

    Features include: 

    • Smaller and lighter — 400 series color printers are 30 percent smaller and 20 percent lighter than the predecessor; the MFP is 50 percent smaller and 25 percent lighter than the predecessor
    • Duplex printing and Wi-Fi are standard on all models
    • Duplex Automatic Document Feeder is standard on the MFP 
    • All models have 2.8-inch (7.2 cm) touch screen with Cloud Connector apps included standard
    • Install up to two optional 250-sheet trays
    • Lexmark full-spectrum security features are standard on all devices 

    New enterprise monochrome devices are light, compact and fast 
    Light, compact and fast, these monochrome enterprise devices support output of up to 42/40 pages per minute, while an optional 550-sheet tray supports longer print runs. A 1-GHz multi-core processor powers through big jobs, and Lexmark full-spectrum security helps protect sensitive information. 

    Features include:

    • First page of output as fast as 5.9 seconds, at speeds up to 42/40 ppm* minute (letter/A4) and scanning up to 96/92 images per minute* (letter/A4)
    • High-yield cartridges, optional input tray, plus the reliability of steel frames and long-life components mean less downtime
    • Duplex printing is standard on all models