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Do You Know How to Choose Managed IT Services?
May 13, 2022 12:35 am Leave a Comment
Managed IT services comes with a lot of options, decisions, and opportunities. To get the most out of your investment, it’s important to make the right call–or, perhaps more precisely, the right calls. Here are a few tips to help you choose the right paths when it comes to managed IT services!

Managed IT services comes with a lot of options, decisions, and opportunities. To get the most out of your investment, it’s important to make the right call–or, perhaps more precisely, the right calls. Here are a few tips to help you choose the right paths when it comes to managed IT services!

Deciding on Managed IT Services

The idea behind managed IT services is to make your life easier by supporting and protecting your IT environment. To get to that point, though, you have to make a few big decisions, which doesn’t always feel easy.

Luckily, there are ways to make sure you get the most out of managed IT. Just break your decisions into three basic categories:

The service

The first decisions to focus on are those about the service itself. What do you need from managed IT services? What do you want a managed IT provider to do for your company? Some services are all-inclusive, helping you manage devices, implement IT strategies, and more, while others are simpler and focused more exclusively on devices or network connections. Just remember to consider both current and future needs when making your choices.

The company

Next, you need to choose a managed IT services provider to be your partner in tech. You should ask a lot of questions to make sure this provider is a good fit–for example, you need to know how you’d be able to reach them, what their response times are, how long they’ve been in business, whether they have references, and more. Keep in mind that a good provider will be eager to learn about you, too–that’s how you know they actually care about your business and needs.

The pricing

One of the benefits of managed IT is a flat rate for your IT solutions instead of the piecemeal cost of paying for repairs, maintenance, upgrades, and other needs on your own. However, that flat rate depends on how robust the service is, and some providers will work with you to explore payment plans and options. The good news is that managed IT services often helps pay for itself by saving money, reducing waste, and reducing the costs associated with downtime.

Conclusion

There are plenty of decisions to be made when it comes to managed IT services, but the most important one is this: Are you ready to get started? Once you’ve taken that first step, the other choices become a little bit easier–simply because there are tangible benefits on the horizon.

So, are you ready to get started? Contact us today for help with all your managed IT services decisions!
How to Choose a Managed IT Services Provider
April 14, 2022 11:07 pm Leave a Comment
There’s a lot to consider when it comes to managed IT services, but perhaps the most important decision you’ll make is which provider to go with. That choice isn’t always easy–so here are a few tips to help you end up with a partner you can trust!

There’s a lot to consider when it comes to managed IT services, but perhaps the most important decision you’ll make is which provider to go with. That choice isn’t always easy–so here are a few tips to help you end up with a partner you can trust!

Understanding Managed IT Services Providers

What is a managed IT services provider, anyway?

A provider is a company that acts as your partner in tech. When you outsource your IT support, they’re the ones who take responsibility for issues big and small–which is why it’s so important to find a provider you trust.

Ideally, a provider should begin your relationship by performing an audit or analysis of your tech environment. That way, they have all the information they need to make recommendations, choose solutions, and help you overcome any specific pain points. This doesn’t mean they should “take over,” though. Remember, this is a partnership–so you should be able to make requests or changes whenever you want.

The Right Managed IT Services Provider

So, now you know what a managed IT services provider should look like–how do you find one that fits the bill? Here are a few things to look for:

#1: Reliability

Most managed IT providers say they’re reliable, but only some of them can back up this claim with facts. Look for providers with long histories and glowing testimonials to prove how reliable they are.

#2: Expertise

IT is complicated and fast-moving. The right provider will have expertise in a variety of tech fields, which means you’ll never get stuck with unanswered questions or problems no one can solve.

#3: A connection

Naturally, a managed IT services provider should be good at IT–but they also need to have a good connection with you. If they don’t communicate clearly or don’t seem friendly, they’re probably not the right partner for your company.

In conclusion, a managed IT services provider should be your partner in tech. To choose that partner, look for qualities like reliability and expertise–and don’t forget how important it is to have a real connection.

Want to learn more about managed IT services? Looking for the right provider? Contact us today!
Managed IT Services: How to Think Like a Cybercriminal
March 10, 2022 1:19 am Leave a Comment
As a business professional, you may not spend a lot of time thinking about how to hack into others’ devices, invite yourself into secured networks, or take data that doesn’t belong to you. However, that’s exactly how cybercriminals spend their time–which is why they’re so good at causing trouble. Today, with a little help from managed IT services, we’ll take a walk in a cybercriminal’s shoes to find out how you can outsmart them.

As a business professional, you may not spend a lot of time thinking about how to hack into others’ devices, invite yourself into secured networks, or take data that doesn’t belong to you. However, that’s exactly how cybercriminals spend their time–which is why they’re so good at causing trouble. Today, with a little help from managed IT services, we’ll take a walk in a cybercriminal’s shoes to find out how you can outsmart them.

A Word From Managed IT Services

Before we get into the “criminal mindset,” let’s take a step back and understand why this approach works in the first place.

Think of managed IT services as an ex-detective. This detective had to go undercover plenty of times, learning all about cybercriminals, their strategies, and how they approach companies like yours. After stepping back from detective work, managed IT services switched to the security game, and now managed IT providers help you protect your data and devices from the very criminals they used to track.

Okay–maybe that’s not how managed IT services actually works. Still, this is a good way to understand why it’s helpful to look at things from a cyber criminal’s perspective–and how an IT support provider can help.

Protecting Your Company with Managed IT

Now that you know why you should take a walk in a cybercriminal’s shoes, let’s find out how to make it happen:

#1: Understand why you’re a target.

Small businesses are a target for the same reasons predators go after the smaller prey: They figure you’re an easy target because you don’t have as much experience or as many defenses as your bigger neighbors. Luckily, with managed IT, you can give those cybercriminals a nasty surprise by meeting their attacks with solid security.

#2: Look for weak points.

Digital bad guys hide in the shadows, looking for weak points in your defenses. Think from their perspective: If you were trying to gain access to your own company, where would you start? Would you target new employees who may not be up to speed on systems? Would you use the company name or address to start guessing passwords because you figure no one would think to use complex phrases instead? (Hint: Managed IT services can help you create good password habits!)

#3: Stay up-to-date.

Cybercriminals can’t afford to get behind on the latest tools of the trade. To think like one, you’ll need to pay attention to which “trends” are popular among these troublemakers (and try to anticipate which approaches they might try next).

In conclusion, it’s often best to approach your own security solutions from the perspective of a cybercriminal. Managed IT services can help you do just that, providing the insight, tools, and experience necessary to help you dodge danger in all its forms.

Looking for a little security help? Contact us today to get started with managed IT services!
Managed IT Services: 3 Critical Elements for Law Firms
February 11, 2022 2:04 am Leave a Comment
Every company has its unique challenges, but law firms face especially large hurdles–especially when it comes to their tech. That’s why managed IT services offers three critical elements to help law firms get the job done. Let’s take a closer look!

Every company has its unique challenges, but law firms face especially large hurdles–especially when it comes to their tech. That’s why managed IT services offers three critical elements to help law firms get the job done. Let’s take a closer look!

Why Managed IT Services?

There’s a long list of business solutions available to law firms–so why choose managed IT services?

The simple answer is that, while every company wants its networks and devices to work properly, law firms have unique needs that can only be addressed with an efficient tech solution. That’s because so much modern legal communication happens in the digital world; law firms need tools to enable, protect, and share that communication without violating any of the regulations inherent to their industry.

That’s where managed IT services come in.

Managed IT Services for Law Firms

Managed IT services offer three elements that are absolutely critical to a law firm’s success. Those elements are:
- Simple yet powerful tech: The legal industry demands a high level of technological advancement. However, that advancement can come with even more hurdles–which is why managed IT services help law firms choose and implement tech that is impressive, powerful, efficient, yet simple and user-friendly.
- 24/7 IT support: When a client needs questions answered, or a case is down to the wire, law firms can’t afford to waste time on troubleshooting. Managed IT services offers 24/7 IT support to help keep networks, devices, and other tech running smoothly.
- Proactive solutions: Lawyers and other legal experts should be focused on their work, not their IT troubles. With managed IT services, they can rest easy knowing their provider has implemented proactive solutions that eliminate time- and money-wasting issues before they ever arise.
In conclusion, managed IT services can bring three important things to any law firm. These elements are critical because they work together to create a smooth, efficient tech environment–one that enables good work, high levels of security, and regulatory compliance.

Want to learn more about managed IT services and other solutions for law firms? Contact us today!
Are You Hesitating on Managed IT Services?
January 13, 2022 2:36 am Leave a Comment
Making the switch to managed IT services can be a big decision. However, if you know exactly why you’re hesitating, it’s a lot easier to address your concerns and take that first step. We’re here to help you do just that–so sit back, relax, and get ready to learn why managed IT services might just be your new best friend!

Making the switch to managed IT services can be a big decision. However, if you know exactly why you’re hesitating, it’s a lot easier to address your concerns and take that first step. We’re here to help you do just that–so sit back, relax, and get ready to learn why managed IT services might just be your new best friend!

Hesitating on Managed IT Services

The first step in addressing a problem is understanding why it’s a problem in the first place. This is especially true when it comes to any hesitation you may have about managed IT services.

Here are a few common uncertainties surrounding this solution:
- “Outsourcing causes trouble.”
You may not want to outsource because you think you’re able to handle your own IT or that only you have the in-depth knowledge needed to serve your unique needs. While managed IT services providers know a lot about tech, they also know you’re the expert on your own company–which is why this solution is always a collaborative effort. That’s right: Even though it’s technically outsourcing, managed IT services puts you in the driver’s seat.
- “It’s too expensive.”
Let’s face it: Tech can be pricey. The good news is that managed IT services is about saving money, helping you find better, smarter ways to do things–which means it can strengthen your budgets, help eliminate bad habits, and pay for itself in the long run.
- “It won’t make a difference.”
Maybe you think your company is too small for managed IT services, or that IT management isn’t that important anyway. The truth, though, is that businesses of all shapes and sizes can benefit from this solution–and that’s simply because IT is at the heart of just about everything you do (and we all know how important it is to take care of your heart!).

Conclusion

There are plenty of reasons to hesitate on any big change–but when it comes to managed IT services, that hesitation can cause you to miss out on all kinds of benefits. In truth, this solution has an answer for every uncertainty or question you may have, so there’s no reason not to give it a try.

Still on the fence? Contact us today for help deciding if managed IT services is right for you!
Managed IT Services: A Common Sense Solution?
December 9, 2021 1:05 am Leave a Comment
If you’ve spent any time looking at business solutions, then you know they’re not always based on common sense. In fact, some of them are either so simplistic or so overly complicated that they completely undermine the benefits they were supposed to provide! However, managed IT services is one solution that doesn’t follow the trend–and here’s why.

If you’ve spent any time looking at business solutions, then you know they’re not always based on common sense. In fact, some of them are either so simplistic or so overly complicated that they completely undermine the benefits they were supposed to provide! However, managed IT services is one solution that doesn’t follow the trend–and here’s why.

What Makes Managed IT Services Tick

As you search for solutions that will fit your business, your budget, and your overall goals, you’re probably not sure what exactly you’re looking for. It’s one of those “you’ll know it when you see it” situations–but in truth, you’re probably hoping to break each option down to its bare essentials and find the heart.

When it comes to managed IT services, that heart is you.

Managed IT services is based on your needs. It may use many of the same tools from business to business, but the ways in which it uses those tools will change entirely depending on the outcomes and benefits you’re hoping to see. That’s why managed IT services feels like common sense: It’s built to complement your unique way of doing things.

Personalized Benefits of Managed IT Services

The best part about a personalized solution is that its benefits are personalized, too. Here are a few advantages you may start to see from your custom-made IT approach:
- Happier staff
Whether you have a dedicated IT team or not, one thing’s for sure: Someone has to fix the tech when it’s acting up. With managed IT services, that “someone” is your provider. When your teams don’t have to worry about troubleshooting, they can focus on doing what they’re really good at.
- A healthier budget
IT is expensive. Luckily, with managed IT services, you can gain visibility into those costs and find simple, stress-free ways to control them–all without cutting corners.
- Stronger solutions
As you become more comfortable wielding your tech, you’ll find savvier ways to use it. Soon, technology will be a secret weapon against inefficiencies, communication issues, security concerns, and more–all thanks to managed IT.

In conclusion, managed IT services feels like common sense because it’s built around your needs and workflows. It can create all kinds of benefits, from cost savings to happier staff, and it’s all because you’re at the heart of the whole solution.

To see managed IT services in action, contact us today!
What Challenges Come with Managed IT Services?
November 9, 2021 1:59 am Leave a Comment
Nothing is perfect–not even managed IT services. So what challenges come with this tech solution, and how can you overcome them? Let’s find out!

Nothing is perfect–not even managed IT services. So what challenges come with this tech solution, and how can you overcome them? Let’s find out!

What to Expect From Managed IT Services

By now, you probably know all the great things managed IT services can do for you. But challenges and benefits aren’t mutually exclusive–so what hurdles should you expect from managed IT services, and what can you do to make it to the other side?

Here’s a closer look:

Challenge 1: Adapting to remote and hybrid environments

Managed IT services made more sense when everyone was in the same place, right?

Not necessarily.

Although adapting to remote and hybrid environments must be acknowledged as a challenge, even for your IT support provider, that doesn’t mean it’s impossible to handle. In fact, remote and hybrid work gives you a chance to look at your tech in fresh ways, learn a few new tricks, and take your security to the next level. Look at this as an opportunity instead of a challenge.

Challenge 2: Keeping up with customers

Customer expectations are always growing and changing. That keeps you on your toes–but it also demands that you undermine one of the main tenets of managed IT services, which is consistency.

In this case, you’ll need to embrace an interesting paradox: consistent flexibility. If you build flexibility into your tech workflows and give yourself room to adapt to client expectations, you won’t stress out every time your IT game needs to pivot.

Challenge 3: Managing costs

The truth about technology is that it’s just plain expensive. Although managed IT services is all about helping you save money; you often need to spend money, too. So how do you balance that?

The key is visibility. When you know where your money is going and why it’s easier to make sure your spending is reasonable and efficient. That way, you don’t have to panic when you buy upgraded machines or fancy new software; you’ll know the cost is justified and efficient.

Conclusion

Although managed IT services, like everything, comes with its challenges, the solution is self-aware–meaning it has built-in tools and approaches to help counteract these challenges. Once you know what you’re up against, you’ll be able to use stress-free managed IT tactics to overcome problems big and small.

Ready to see what managed IT services can do for you? Contact us today!
The 4 Biggest Benefits of Managed IT Services
October 14, 2021 12:11 am Leave a Comment
Although managed IT services come with a long list of benefits, you probably don’t have time to brush up on every single one. Instead, here are the four biggest benefits of managed IT–and why they alone are enough to make this solution worthwhile.

Although managed IT services comes with a long list of benefits, you probably don’t have time to brush up on every single one. Instead, here are the four biggest benefits of managed IT–and why they alone are enough to make this solution worthwhile.

Managed IT Services, Simplified

The truth about managed IT services is that, like the devices and software it manages, it can get a little complicated.

Luckily, managed IT is all about simplifying things–even itself. In the spirit of stress-free solutions, here’s a look at managed IT services that breaks the solution down to its four biggest and most important benefits.

#1: Flexibility

Your tech solutions should grow and change with you–and managed IT services is no exception. No matter how many (or how few) devices you have in your workforce, no matter what software solutions you employ, managed IT will always be able to scale to fit your needs.

#2: Focus

Managed IT services helps you put the focus where it matters. When you’re running around putting out tech fires–like connectivity issues or printer troubleshooting–you’re wasting valuable time. However, having the right IT support helps you focus on the big stuff–like serving customers and supporting employees–while your provider deals with those other frustrations, tasks, and responsibilities.

#3: Cost efficiency

Need to save a few bucks? Managed IT is your new best friend. By analyzing your tech habits and helping you eliminate wasteful practices, managed IT services protects your budget without impacting your productivity.

#4: Control

Perhaps the best part of managed IT services is that control remains firmly with you. Although you’re outsourcing, you get the final say on solutions, changes, and tools–so basically, you get to keep doing the fun stuff (like choosing new tech) while shrugging off the rest (like updating software or checking for security breaches).

Conclusion

Managed IT services isn’t a solution with only four benefits–but if it was, these four benefits would be enough to improve every corner of your company. You’ll see scalable solutions, increased focus, a healthier budget, and more–all while maintaining control over the things that matter most.

Want to learn more about managed IT services? Contact us today to see what this solution can do for you!
Managed IT Tips: What Every Accounting Firm IT Strategy Needs
August 12, 2021 3:21 pm Leave a Comment
No two IT strategies look alike, especially when it comes to the unique needs and specialized challenges of accounting firms. Luckily, with managed IT services on your side, it’s not just possible, but easy to create an IT strategy that fits your firm’s needs.

No two IT strategies look alike, especially when it comes to the unique needs and specialized challenges of accounting firms. Luckily, with managed IT services on your side, it’s not just possible, but easy to create an IT strategy that fits your firm’s needs.

What Is an IT Strategy?

An IT strategy is like your firm’s roadmap through all the tech challenges you might face. It gives you the guidance and direction necessary, so you can handle security concerns, upgrades, updates, mobile devices, remote work, and more–and it does all of that while constantly adapting to your changing needs.

The good news is that you don’t have to be an IT expert to create a strategy that works for your accounting firm. All you need is a managed IT services provider to be your partner in tech! Managed IT providers can analyze your firm’s needs, take special care to understand the compliance and security concerns inherent in the financial industry, and work side-by-side with you to create an actionable and efficient plan.

With managed IT on your side, your firm will have that perfect roadmap in no time.

IT For Accounting Firms

So, what does every accounting firm’s IT strategy need? Let’s take a look!

Savvy tools

These days, tech should be working for you. Your accounting firm needs tools like automated workflows or cloud storage to make IT a benefit rather than an anchor slowing you down.

Strong security

Accounting firms face unique challenges when it comes to protecting sensitive financial information. That’s why every accounting firm’s IT strategy needs to be designed around security, both online and off.

An approach that works

No IT strategy should ever be treated as “law.” Rather, your strategy should leave room for experimentation, trial and error, and new information. Meaning that, if that approach works but this one works better, you should be able to make that change without feeling like your whole tech environment will come crashing down.

In conclusion, every accounting firm needs an IT strategy–and every strategy needs excellent tools, strong security, and a flexible approach that allows room for changes. If that sounds like a lot of work (and a whole lot of questions), don’t worry–managed IT is always available to help you out.

Does your accounting firm need an IT strategy? Want some help from managed IT services? Contact us today!
Managed IT Tips: What Are Hackers Really After?
June 17, 2021 8:48 pm Leave a Comment
Protecting your files, both online and off, is an everyday job–but do you know what you’re actually up against? Hackers have motivations and goals that you might not realize, which, in turn, makes it more difficult to fight back. Here are a few managed IT tips that will help you defend the highly sought-after files in your workplace!

Protecting your files, both online and off, is an everyday job–but do you know what you’re actually up against? Hackers have motivations and goals that you might not realize, which, in turn, makes it more difficult to fight back. Here are a few managed IT tips that will help you defend the highly sought-after files in your workplace!

Hacker’s Paradise

Let’s say all the defense systems in the world went down–no passwords, no user authentication, no red flag warnings to protect your data from uninvited guests. With all of these obstacles eliminated, hackers could take anything they wanted–so what would they grab first?
- Medical data
Medical data brings in the most value on the “digital black market,” as it’s especially sensitive–but this isn’t just a concern for healthcare organizations. Any medical information you have about employees or customers is at risk.
- Financial data
Financial data is one of the most obvious “treasures” in a hacker’s paradise. With this information, the digital bad guys can drain bank accounts, use credit cards, and ruin futures.
- Personal files
Personal files can include anything from family photos to the latest draft of that sure-to-be-a-bestseller crime novel you work on in your spare time. While these things don’t necessarily pay well if hackers try to resell them, they do tend to motivate companies and individuals to hand over a ransom.
- Government info
Government info includes any details you share for official purposes. While not worth as much to hackers, this information can still wreak havoc for your company.

Why it Matters

It’s important to know which of your files are in high demand because, armed with that information, you’ll know what to defend.

The good news is that with a little help from managed IT services, your most important files–and all the other ones, too–can be kept safe and sound without breaking a sweat. Managed IT providers work with you to implement solutions and create procedures that will protect files, improve habits, and eliminate security risks without adding a thousand extra steps to your workflows or draining your budget. Together, you and your provider will make sure “hacker’s paradise” never exists.

Want to learn more about managed IT services and how it protects your files? Contact us today!
How Managed IT Services Helps You Stay Sane
May 13, 2021 8:36 pm Leave a Comment
Do you ever feel like you’re just juggling too many responsibilities in your company? Don’t let some little tech problem be the straw that breaks the camel’s back. Instead, let managed IT services help keep you sane!

Do you ever feel like you’re just juggling too many responsibilities in your company? Don’t let some little tech problem be the straw that breaks the camel’s back. Instead, let managed IT services help keep you sane!

Tech Troubles, Solved

Let’s face it: as helpful as technology can be, it’s a huge pain. Software updates, security risks, random error messages, glitches, connection issues, and more–it’s a lot for any one person, one team, or even one company to handle!

That’s why managed IT services is quickly becoming every company’s new best friend. Instead of leaving you all alone with your tech troubles, managed IT allows you to outsource your technological responsibilities to friendly, responsible, reliable professionals with experience in a variety of relevant fields. With a managed IT team at your side, you’ll never have to worry about one little tech issue breaking the camel’s back.

Here are a few ways managed IT services helps keep you sane:

No more cost concerns

Whether you’re wondering where all your IT money is going or you’re worried about overpaying for tech solutions, managed IT services has just the answer you need. By analyzing your IT environment from top to bottom, your provider helps you understand how money flows through your business–and how to keep more of it in your pocket.

Better tools

Have you been daydreaming about the latest and greatest tech, only to get a rude awakening from your budget? Managed IT can help you schedule and save for all the upgrades your heart desires–that way, you end up with the right tools at the right time.

Stress-free security

IT security is no joke. Managed IT services take this stress off your shoulders with 24/7 monitoring, regular software updates, flexible security solutions designed to address your unique needs, and more. It’s time for you to take a breather!

Interested in managed IT services? Looking for other business solutions to help you stay sane? Contact us today!
The Most Important Part of a Managed IT Contract
April 16, 2021 11:58 pm Leave a Comment
Once you’ve decided that managed IT services is a good fit, chosen that perfect provider, and prepared yourself to move forward on this new tech journey, you’ll be asked to sign a contract. You might think you know the most important part of this legally binding agreement–but you might be surprised. Read on to find out everything you need to know!

Once you’ve decided that managed IT services is a good fit, chosen that perfect provider, and prepared yourself to move forward on this new tech journey, you’ll be asked to sign a contract. You might think you know the most important part of this legally binding agreement–but you might be surprised. Read on to find out everything you need to know!

Greater Than the Sum of its Parts

A managed IT services contract is kind of like a roadmap for the future of your company’s tech. It helps you know what to expect as well as what’s expected of you–and it also protects you in case any questions or disputes arise.

Usually, a managed IT contract has a few critical parts:
- terms,
- important dates,
- payment arrangements,
- maintenance agreements,
- explanations of offered services,
- and legal information.
Looking at this list, you may not be entirely sure what the most crucial part is. After all, each of these elements is critical in protecting your business and creating a managed IT plan you can rely on.

While that may be true, the reality is that a managed IT contract’s most important part is its execution. This is where a contract becomes greater than the sum of its parts and delivers the promised services and benefits.

Managed IT contract execution looks like this:

Data backups

One of the first steps your new provider will take is creating data backups. These should be part of the services outlined in your contract because they’re a critical piece in the digital security puzzle.

Security

A good managed IT contract will let you know what to expect from your provider in terms of data protection–including network scans, 24/7 monitoring, and regular updates to firewalls and security software.

Disaster recovery plans

As your contract is executed step-by-step, you’ll find that a disaster recovery plan falls into place. You’ll know what to do in case of a data emergency, how to prioritize devices and information, and how you can stay organized and efficient even in the face of disaster.

Want to learn more about managed IT services? Need to know how to read a managed IT contract? Contact us today!
The What, Why, & How of Managed IT
March 20, 2021 6:14 pm Leave a Comment
Have big questions about managed IT services? We’re here to answer them! Here’s everything you need to know about this efficient, cost-effective solution.

Have big questions about managed IT services? We’re here to answer them! Here’s everything you need to know about this efficient, cost-effective solution.

Crash Course

There’s a lot to know about managed IT services–but don’t let that overwhelm you. Instead, sit back, relax, and brush up on the most important things to know about managed IT and what it can do for you.

The What

Managed IT Services is a solution that allows you to outsource your IT concerns, from the slightest password question to the most extensive security problem. After choosing an IT services provider, you’ll be able to personalize your IT approach without having to do any of the heavy lifting yourself. The best part is that managed IT can be scaled to fit your company’s needs–which means you only pay for what you’re going to use.

The Why

There are plenty of reasons to jump into managed IT services, including:
- less downtime,
- less wasted money,
- more efficient workflows,
- more reliable machines,
- improved security,
- better communication, and more.
The How

Managed IT works by analyzing your business from top to bottom–your strengths and weaknesses, your biggest security concerns, your employees’ needs, and more. From there, you work with your provider to identify solutions that will put your tech to work for you. On top of that, you’ll have 24/7 access to experts who can answer IT questions of all shapes and sizes, which means you’re never without support.

One step at a time, managed IT will help make your workflows smoother, stronger, and more reliable–and it all starts with the tech.

Ready to see managed IT services in action? Contact us today!
Managed IT: Security for the Modern Age
February 10, 2021 7:00 am Leave a Comment
Digital security sounds pretty high-tech, but the truth is that even something so advanced can fall behind the times. It’s important to keep up with all the latest and greatest innovations in security–and, luckily, managed IT services are here to help.

Digital security sounds pretty high-tech, but the truth is that even something so advanced can fall behind the times. It’s important to keep up with all the latest and greatest innovations in security–and, luckily, managed IT services are here to help.

Why Managed IT?

There are a lot of security solutions out there–so why managed IT services?

The truth is that managed IT isn’t just about security, which is what gives it that powerful edge. Rather than focusing on your organization’s weaknesses, managed IT treats your company as a living, complex whole–an entity that grows and changes day by day.

By looking at the whole picture rather than just one brush-stroke, managed IT can help you create a foundation of security from day one, working it into every approach, tool, and solution, rather than having it be a nervous afterthought. With IT services, you can trust that your data and tech are in good hands from day one.

Opening the Tool Chest

Sound too good to be true? Here are a few tools managed IT uses to keep your security sleek, advanced, and up-to-date!
- Cloud security
  
  The cloud is a big part of everyday life, which means it’s also a big target. Leaving cloud security out of your overall security plan is a vulnerability–but the good news is that your managed IT provider is equipped with all kinds of tools and tricks to keep the peace in your little slice of the cloud.
- Smart firewalls
  
  Firewalls are great, but smart firewalls are even better. Managed IT can help you take your firewalls to the next level with automation and artificial intelligence that will actively seek out and protect against threats rather than idly deflecting trouble.
- Multi-factor authentication
  
  Authentication isn’t enough anymore; now, multi-factor authentication is the name of the game. Managed IT helps you make sure that your security is as tight as possible by requiring proof of identity in multiple ways before granting access to sensitive information.
Want to take your security into the modern age? Contact us today to learn more about managed IT services!
Managed IT: Is In-House IT Really Your Friend?
January 13, 2021 6:42 pm Leave a Comment
We’ve all had a “fake friend” or two, but you probably don’t expect one to be lurking right inside your business. Today, we’ll take a look at in-house IT and decide whether you can count on it when the going gets tough, or if you’d be better off with a friend like managed IT services.

The Truth

Many companies are loyal to the idea of in-house IT because it’s safe, familiar, and–at least at first glance–passably efficient. However, the truth is that in-house IT might not really be your friend. Let’s look at the facts!

#1: It’s expensive.

In-house IT means you’re paying full-time employees–plus you’re directly responsible for repairs, maintenance, supplies, and more.

#2: It’s frustrating.

As great as your in-house tech team might be, the chances are that they don’t have all the answers–and probably not the right tools, either.

#3: It’s not all that efficient.

Sure, in-house IT masquerades as an efficient solution because you’re doing it yourself, but the truth is that it wastes time, money, and energy. On top of that, you might be missing out on all kinds of great tech solutions, not to mention some pretty important advances in security.

The good news is that, if you’re sick of in-house IT being a “fake friend” to your business, you have another option: managed IT services. By outsourcing your IT needs, you’ll have a tech partner you can count on–not to mention all the answers, resources, and support you could ever hope for, without breaking the bank.

Managed IT allows you to put experts on the job, which, in turn, frees you up to take care of your own tasks and responsibilities–all with the peace of mind that comes from reliable, secure tech.

Ready to call it quits on in-house IT and switch to managed IT services? We’re here to help! Contact us today to get started!
Why Trust Managed IT?
December 16, 2020 7:00 am Leave a Comment
Companies of all shapes and sizes tend to have one thing in common: they trust themselves more than third parties. That’s a good way to look at lots of things, but it’s not necessarily the best approach when it comes to tools and solutions like IT Services. Of course, you don’t have to take anyone’s word for it; read the facts and decide for yourself whether you should trust managed IT services!

A Partner in Tech

At first glance, it might seem easier to handle your own IT issues. After all, no one knows your company better than you do–and if you have your own employees troubleshooting your tech, you’ll always be “in the loop.”

The truth, though, is that managed IT services is just like having a partner in technology. They won’t take control away from you, make decisions without you, or try to undermine your goals; instead, they’ll learn your company inside and out before they so much as recommend a tool–and then they’ll consult you every step of the way. What’s even better is that, once you know the drill, you’ll be able to trust your provider to handle the day-to-day stuff, like software updates and routine security checks.

Are Providers Reliable?

Here are a few things that make the difference between a decent provider and a trustworthy provider!
- They’ll communicate.
Reliable providers prove their worth by staying in touch. They don’t just want to breeze through your company and then never show back up; they want to understand your workflows, goals, and machines from top to bottom–that way, they can provide the best solutions and recommendations.
- They’re knowledgeable.
Managed IT services is all about letting someone else do the work for you. A reliable provider will have experts from multiple tech fields, which means you’ll have access to an ever-growing wealth of knowledge.
- They’re available 24/7.
You can’t trust a partner who’s never there! Good managed IT providers will be available 24/7 for the big stuff–and the little stuff, too.

Are you on the fence about managed IT services? Want to find a reliable, knowledgeable provider? Contact us today!
Managed IT: Ask Your Provider About Security
November 11, 2020 7:00 am Leave a Comment
Managed IT services should be all about security, but the truth is that not all providers are created equal in this regard. Here are a few questions to ask your provider to make sure that your company, your data, and your devices are as safe as possible!

What to Ask

If you have a good relationship with your managed IT services provider, it should be easy to ask about security. If not, though, you might be wondering how to decide whether or not your provider is doing enough to protect you–and the answer is simple: ask questions. It’s important to understand the choices being made for your company and the steps being taken to defend your data.

Here are a few questions to get you started!

“Are you keeping up with the latest threats?”

One of the most important steps a managed IT provider can take is to educate themselves about what they’re up against. Digital threats are constantly advancing, and if your provider wants to keep you safe, they should be able to tell you what’s new in the world of scams, malware, and online threats.

“Is our network really being monitored 24/7?”

24/7 monitoring is a great way to catch any irregularities in your network that might suggest a breach. However, if your provider isn’t offering this or promised it but isn’t being consistent, you could have a problem.

“Do we have safety nets in place?”

Managed IT services are all about giving you peace of mind, so there should always be security “safety nets” in place–for example, data backups and encryption, which would protect you in case of a breach.

Concerned about security? Looking for an IT services provider who can protect what matters? Contact us today!
Savvy Security Tips for Remote Workers (and Schoolers)
September 17, 2020 7:07 pm Leave a Comment
It’s official: the world has changed, and now employees and students alike are left to change with it. Working and schooling remotely has created and will continue to create new challenges, from IT issues to turning kitchens into offices and classrooms–but if you’re worried about how to stay secure (and sane) through all the uncertainty, here are a few simple tips to help you out.

Coexisting

The first and most noticeable challenge we’re facing in this “new normal” is the need to coexist. Working remotely while the kids are doing online school at the other end of the kitchen island can create problems you’ve never had to face before. The offices and schools we took for granted less than a year ago, outfitted with corporate security solutions and high-level efficiency tools, are now a fond memory of the past. We’re left to navigate working, schooling, and living–all entirely from the couch.

The good news is that we’re all learning new ways to adapt to our complicated environments, overcome stay-at-home challenges, and keep ourselves and our data safe from security threats. Take, for example, IT security. It doesn’t look the same anymore, sure, but things like backup and recovery or cloud services have never been more critical. It’s all about taking old solutions, making them new again, and utilizing them for all your unique needs–remote work and online school included.

Security Tips for a New World

Ready to take control of your work life and school year? Here are a few security tips that will keep you safe and make your stay-at-home life just a little bit easier.

For employees
- Get smart.
Digital bad-guys aren’t taking a holiday. Coronavirus-themed phishing emails are a brand-new threat to look out for–so, like at the office, keep an eye out for suspicious messages or senders in your work account.
- Use encryption.
Encryption helps cover any weak points that your home network might have. It keeps sensitive and professional data secure while making your network less of a target.
- Use passwords.
It’s simple advice, but it goes a long way when working remotely. Every device and network should have a complicated password–ideally a phrase or randomized string of characters rather than an easily-guessed word or date.

For students
- Create a routine.
Schools provided a solid routine for students, but without that structure, some kids can fall behind. Help your online learners create a routine that fits their needs (and keeps them out of the home office when you’re trying to work!). Remember to schedule breaks and meal-times, too.
- Get them started.
Before you head to the home office or the couch yourself, help kids get started on schoolwork. Ensure they’re logged in, working on specific tasks, and confident about what they need to do (and when to do it).
- Keep an eye on IT security.
Remember, IT security isn’t extinct–it just looks different. Help kids make secure choices online because if they run into any trouble now, it’s your home/work/school network on the line.

For coexisting
- Use parental controls.
If you’re working remotely, then you’re probably sitting just feet from the kids–but that doesn’t mean you have time to keep an eye on what they’re up to. Use parental controls to set limits on access and functions so kids have the freedom they need, but not too much.
- Create separate user accounts.
Every user on your device should have a separate account. This helps keep everything organized, sure–but it also keeps sensitive information, or twenty-page English reports from accidentally getting moved, deleted, or sent out.

Looking for more IT security tips to keep yourself and your data safe while working remotely, schooling remotely, and living remotely? Contact us today!
Why Do You Need Managed IT Services?
August 14, 2020 5:21 pm Leave a Comment
You can do all kinds of research on managed IT services–read blogs, look at reviews, search the Internet until your eyes are ready to fall out of their sockets–but at the end of the day, only one question matters: why do you need managed IT? Here are just a few ways to answer that question!

Managed IT

Managed IT services isn’t a big, complicated, showy solution that will get you big, complicated, flashy results. Instead, you and your IT services provider will take time working together to learn your business, your needs, goals, and challenges to create the best combination of tools and solutions.

Of course, that doesn’t answer why–it just answers how.

There are plenty of reasons why your business might need managed IT services. To find out what your reason might be, read through the following questions–and if you say yes to any of them, then you know what your reasons are!

#1: Do you want to improve security?

If improving security is your goal, you couldn’t choose a better path than managed IT. By identifying your security weaknesses–like unreliable firewalls or out-of-date software, your provider will help you take the steps necessary to be confident in all your tech undertakings.

#2: Do you want to save money?

It’s easier than ever to save money with managed IT. Workflows will be streamlined, old devices and software will be replaced with more practical choices, and new tools and automation options will be put into place–which means your budget will certainly thank you.

#3: Do you want to make things easier on yourself and your staff?

Maintenance, repairs, troubleshooting, and more–it’s all part of the day-to-day IT life. If you’re tired of being tied down by these tech troubles and want to free yourself up for more important tasks, managed IT services is just the solution you’ve been looking for.

So, why do you need managed IT services? Contact us today to get started!
Managed IT for Manufacturers
July 17, 2020 6:00 am Leave a Comment
Every industry has its unique needs, challenges, and goals. Only a certain kind of solution can keep up with all of these unique elements across so many different industries–and that’s exactly what you should expect from managed IT services. Let’s find out what managed IT can do for manufacturing!

A Real-World Look

It’s great to hear what a solution like managed IT services can do, but it’s better to see it for yourself. Sure, you could spend all day reading lists of benefits–but that’s not going to help you understand how this solution would adapt to your business, help address your concerns, and find creative solutions for all your tech troubles. Of course, the only way to do that is to talk to a managed IT provider.

The next best thing, though, is seeing how managed IT services work in real industries, for example, manufacturing. Here’s a real-world look!

#1: Workers can focus on their own jobs.

It’s hard to do your job when you’re babysitting a finicky computer or fighting with your company’s network. Managed IT allows manufacturing employees to focus on their tasks by taking the tech responsibility off their shoulders.

#2: Costs are reduced.

With so many moving parts in the manufacturing industry, it can be tricky to keep costs down–but with managed IT services, tech is one place where the budget will always be consistent. By limiting downtime, scheduling, and budgeting for upgrades, and choosing the best and most efficient solutions, managed IT helps manufacturers use their technology to make money instead of losing it.

#3: Security problems are squashed before they arise.

Managed IT services help manufacturers analyze their infrastructure from the inside out and identify weaknesses of all shapes and sizes. Proactive solutions help stop problems before they become problems at all–and the digital bad-guys are left at the doorstep.

Want to learn more about managed IT services? Contact us today for all the help you need!
Managed IT Services: Tips for Choosing a Provider
June 11, 2020 9:23 pm Leave a Comment
If you’ve decided that managed IT services are a great fit for your business, congratulations! You’ve just taken a big step toward better security, communication, and efficiency in your business. Now there’s just one thing left to do: choose a provider.

Does it Matter?

Some companies aren’t sure exactly what role a provider plays in the managed IT services process, other than literally providing the service itself.

In truth, a provider can make or break the managed IT experience–which means it’s especially important to find the right one to work with. For example, if you choose a provider who isn’t interested in creating a partnership, you could end up with solutions that aren’t a good fit for your company, while a good provider will take the time getting to know your unique needs and challenges.

Quick Tips

So, now that you know how important a managed IT services provider can be, how do you choose a good one? Here are a few quick tips!

#1: Look for expertise.

This one’s twofold. Firstly, you want a provider who has been in the business long enough to be comfortable and confident. Secondly, you want a provider who is well-versed in multiple technology fields to answer just about every question you’ll ever have.

#2: Ask about flexibility.

Ask the provider how flexible they are. This is a big one because a flexible provider will be able to keep up with changing tech and make quick changes the moment that something isn’t working in your business, rather than being limited to one approach or set of tools.

#3: Prioritize proactive solutions.

A great managed IT provider won’t wait until the fire is raging to put it out; instead, they’ll work with you to make sure fires don’t start at all. Proactive solutions are a huge part of managed IT, so make sure they’re at the forefront of your mind!

Want to learn more about managed IT services or are you ready for a great provider? Contact us today!
Managed IT in the Healthcare Industry
May 13, 2020 6:00 am Leave a Comment
The healthcare industry is under a lot of strain right now, but there are specific tools and solutions that can make things easier–both now and in the future. Let’s take a look at the difference managed IT services can make!

Why Managed IT Services?

Managed IT services might look, at first glance, like the kind of thing that belongs in a big business or corporation, where people sit at desks and do most of their work on computers–but that’s not the case. In truth, managed IT is a perfect fit for businesses that look like that and businesses that look like everything else.

Take, for example, the healthcare industry. It might not be immediately clear how the two work together, but consider how much tech work goes on behind the scenes of a hospital or doctor’s office, and you’ll quickly come to realize that managed IT services can be a real life-saver (no pun intended).

A Closer Look

Let’s raise a magnifying glass and take a closer look at managed IT services in the healthcare industry!
- #1: Saying goodbye to bandwidth issues
Many healthcare organizations are making the switch to wireless, digital, high-tech solutions, which is great news for everything except their bandwidth. Managed IT can help eliminate systematic flaws and weaknesses to ensure bandwidth issues are a thing of the past.
- #2: Improving security
Security is critical in healthcare–and, luckily, managed IT is all about security. Introducing new tools and solutions while also managing risks and identifying weaknesses and managed IT services helps keep healthcare safe.
- #3: Creating personalized infrastructures
No two healthcare organizations have the same IT needs. With managed IT services, it’s easier than ever for doctors and hospitals to create, personalize, and implement brand-new infrastructures that will help keep workflows (and patients!) happy and healthy.

Want to learn more about managed IT services in and out of the healthcare industry? Contact us today!
Managed IT: Quick and Easy Security Tips
April 15, 2020 6:00 am Leave a Comment
You’re probably not likely to use the words “quick and easy” for any element of your security experience. However, believe it or not, that’s precisely what managed IT services can do for you and your business. Read on to learn some tips that are quick, easy, and great for protecting your business!

A Fresh Look at Security

At this point, we’ve all heard so much about digital security–document security, network security, passwords, firewalls; you name it–that we probably think we know what to expect. The details may change, but security itself generally looks the same.

That’s where managed IT services comes in to change the game. Rather than looking at security in the same old way, managed IT helps you find fresh new approaches to make security a living, breathing part of your workflow just like everything else. As your needs change, your security tools and features will change, too, meaning you can strike a perfect balance between protection and flexibility. You’ll never have to worry about frustrating security procedures again because they’ll always be designed to fit your unique needs.

Simple Tips

Here are a few tips straight from managed IT that will help you change your view on security while making quick, easy improvements!

#1: Make security a team effort.

No one person or team should be responsible for protecting your whole business. Instead, get the entire group involved and make every individual employee feel like an important gear in the security machine.

#2: Use backups.

Data backups are the safety net of the security world. No matter what goes wrong, you’ll always have safe copies of your files to fall back on.

#3: Choose effective tools.

There are a lot of approaches to total security–tools like user authentication, password protection, firewalls, virtual private networks, and more. Remember to choose tools that make the most sense in your business setting.

Want more security tips? Need some help from managed IT services? Contact us today!
3 Signs It’s Time for a New Provider
March 12, 2020 6:00 pm Leave a Comment
Once you’ve researched managed IT services and chosen a provider, the hard part is over; you’re finally free to start reaping the benefits of this great decision. But what happens if something goes wrong and suddenly that provider is letting you down? Here are three big signs it might be time to make a switch.

A Word on Bad Providers

Managed IT services is a solution you can rely on. It does a little bit of everything, from network monitoring to cloud services–and, even better, it adapts to your company’s needs and grows with you every step of the way.

A lousy provider can change all of that in the blink of an eye.

The truth, unfortunately, is that managed IT solutions are only as good as your IT services provider. An inexperienced or dishonest provider will leave you with messy workflows, wasted money, and more questions than answers. You’ll start to wonder why you chose this service in the first place.

What to Look For

Here are three big signs your managed IT provider isn’t doing their job:

#1: No data backups

Data backups are a huge part of managed IT. If you’re not getting this simple but critical service, your provider isn’t interested in keeping your company safe and secure in the event of a disaster.

#2: No monitoring

24/7 monitoring helps keep your network, devices, and connections safe and efficient even when you’re not using them. Without monitoring, your business is being left vulnerable to all kinds of nasty surprises.

#3: No growth

Managed IT is all about growing your brand, your budget, and your company overall. If you’re feeling stagnant–or if the solutions are–then you know your provider is dropping the ball.

Worried you might not have the best provider? Looking for a better partner in managed IT services? Contact us today!
Managed IT Services for Small Businesses
February 13, 2020 8:29 pm Leave a Comment
If you’re part of a small business, then you understand that some solutions, tools, or systems just weren’t designed with you in mind. They’re called “one size fits all,” but they don’t keep that promise–and at the end of the day, you really wouldn’t want them to. Instead, you want a solution that scales to fit your unique needs, and that’s just what you can expect from managed IT services.

Why Managed IT?

There are all kinds of solutions designed with small businesses in mind, so why start with managed IT?

The answer is simple: tech is at the heart of just about everything you do–which means that tech solutions should also be there, waiting to help out. Technology is notoriously frustrating; you want to be prepared for anything it can throw at you–including security breaches, complicated network connections, inefficient workflows, and more.

Luckily, that’s where IT services come in. By analyzing your tech environment and suggesting specific, targeted solutions that fit your company managed IT makes itself an invaluable tool in an uncertain but ever-technical business world.

Here are just a few reasons managed IT is a perfect fit for small businesses:
- #1: It’s secure.
Small businesses are, unfortunately, often the targets of digital crime. Hackers assume you are less prepared than other companies. Don’t prove them right; instead, let managed IT help identify and address weaknesses in your defenses and security protocols so that you’re ready for just about anything.
- #2: It’s up-to-date.
Outdated information and obsolete technology are a pretty bad match. With managed IT, you’ll have access to the latest expertise and the best tech–which means you’re only limited by what you want to do with it all.
- #3: It’s flexible.
No matter where your small business goes in the future, managed IT will be there. By offering a wide range of flexible solutions, managed IT scales consistently to your unique needs and challenges–meaning that this is one tool you’ll never outgrow.

Ready to see what managed IT services can do for you? Contact us today to find out!
The Biggest Benefits of Managed IT Services
January 16, 2020 10:16 pm Leave a Comment
Managed IT is powerful and promising–but it comes with so many benefits that you might find it challenging to know exactly what this solution can do for you. Today, we’ll cut the jargon and focus on what matters most: the most significant benefits of managed IT services.

Don’t Sweat the Details

You care about your business and the people who keep it up and running, so naturally, you want to know every little detail about the solutions you choose. That’s a good thing–but it can be a huge responsibility.

The great thing about managed IT services is that it allows you to take a break from that responsibility for a little while. Once you’ve chosen a provider who understands your needs and offers reliable, professional service, you can rest assured that everything is being taken care of. This means you’re free to focus on what matters most to you (even if that happens to be your tech). The little stuff takes place “behind the curtain,” keeping your IT safe, efficient, and dependable while you work on expanding your brand, connecting with your customers, and finding the next big thing.

Big Benefits

Of course, while managed IT services allows you to shrug off the details, there are a few big benefits you won’t want to forget. Here’s a closer look!

#1: Expertise

You don’t have to have all the answers; your managed IT provider has them for you! Instead of scouring the owner’s manual or struggling with a search engine, your provider will quickly, efficiently, and reliably help you solve IT issues big and small.

#2: Dependability

Managed IT services are up and running 24/7. That means your data, machines, and connections will be secured continuously–but it also means you’ll have help available whenever you need it.

#3: Cost-efficiency

Tech is expensive. Managed IT services help you track costs, manage budgets, schedule upgrades, and generally keep track of your spending–all while finding stress-free ways to save.

Want to learn more about IT services? We’re here to help. Contact us today!
Your Outsourcing Questions, Answered
December 13, 2019 7:45 pm Leave a Comment
In today’s day and age, outsourcing certain IT services–like print management, document management, cloud backup, and even network management–is becoming all the rage. Some companies, though, still aren’t sure. How can you find someone trustworthy enough to handle something so important? What if you still want to keep some control? Today we’ll answer all these questions, and more so you can feel confident choosing managed IT services.

A Great Team

The most important thing to remember about any managed service–but especially managed IT–is that you’re not just hiring some stranger to do your work for you. Instead, by outsourcing, you are essentially choosing a teammate–a partner who will work with you to learn your company, your needs, and your goals to offer the most reliable service. A good provider will listen, answer your questions, and always take your opinion into account, so you never have to get out of the driver’s seat (unless you want to, of course). On top of that, managed IT solutions often implement data-tracking tools and services, so you’ll always be able to make the most informed decisions about your tech.

Outsourcing Questions

Now that you know what managed IT is all about, it’s time to answer your questions about actually making this big choice.

#1: “Is it worth it?”

The simple answer is yes. Outsourcing your IT is cost-effective, secure, and efficient, and it helps take the load off you and your employees, so you never have to worry about having access to reliable tech.

#2: “Is it reliable?”

One of the great things about managed IT services is that you’ll be in contact with experts who can answer questions and solve problems 24/7, every day of the year. You’ll never be left on your own.

#3: “How does it work?”

Your managed IT provider will come in to learn about your business and your needs, and then begin offering suggestions and solutions based on your habits, challenges, and goals. From there, it’s up to you what direction you want to take the service and benefits.

Ready to see what managed IT services can do for you? Contact us today!
What to Ask a Managed IT Provider
November 14, 2019 11:38 pm Leave a Comment
Managed services come in all shapes and sizes–document, print, IT services, you name it. They have a few things in common, like prioritizing security and designing their solutions to fit your unique company–but one thing you need to remember about all IT managed services is that they’re only as good as the provider you choose. With that in mind, here are some questions to ask a potential IT managed services provider!

Why Managed IT?

Despite being one of many managed services, managed IT is truly unique. It takes stock of your entire business, learning about who you are and what you do, and then gets even closer to understand how your IT infrastructure influences your business identity. Armed with this perspective and awe-inspiring attention to detail, a managed IT services provider can help you choose big-picture solutions and implement far-reaching changes, just by diagnosing and analyzing weak points in your IT processes. Technology is, in many ways, the heart of your company, and managed IT is the health plan that keeps it beating.

Big Questions

Here are some questions to ask a potential managed IT services provider!

#1: “Who are you?”

This is a broad question–and here, that’s a good thing. You want to learn who is on the managed IT team, what kind of experts you could have at your disposal, and how exactly the provider operates as a whole. You also want to learn how they think about and treat their clients–especially when it comes to customer service.

#2: “How do you approach IT issues?”

The answer you’re looking for here is “proactively.” If the provider doesn’t prioritize a good foundation and streamlined processes over basic damage control, then you know it’s probably not a good fit.

#3: “Can you help us grow?”

A managed IT provider should be able to choose tools and solutions that enable you to handle the increasing demands and new tasks that are associated with existing growth. Still, those tools and solutions should also help you grow even more. If it’s just about “keeping up,” then you might want to work with someone else.

Looking for a managed IT services provider who fits perfectly with your company? Contact us today to get started!
3 Ways to Take Control of Cybersecurity
October 10, 2019 9:37 pm Leave a Comment
Cybersecurity is a pretty big deal. It comes with a lot of responsibility and, too often, a lot of stress–but the good news is that you can take control of cybersecurity in your office. Here are a few tips to help put you back in the driver’s seat!

Manageable Security

The most important thing to remember when it comes to cybersecurity is that you’re not alone. Managed IT services is an excellent resource for companies looking to boost security while also improving workflows, increasing efficiency, and implementing new tech solutions. With managed IT, you can rest assured that you’ll always have someone to turn to, whether it’s for a quick question, a network issue, or an entire security overhaul.

Managed IT is all about putting you in control of your tech, and cybersecurity is no exception. Here are a few tips to help you get started!

Tip #1: Do your research.

Cybersecurity is so complicated because it’s always changing. One of your most significant responsibilities is to stay informed about the latest threats and risks. That way, you can still be prepared for whatever the tech world throws at you.

Tip #2: Prioritize good backups.

Data backups are one thing; good data backups are another. Managed IT services in Des Moines can help make sure you have efficient, effective backups that are always being updated so that your data is as safe as possible.

Tip #3: Try multiple approaches.

Antivirus software is excellent, but it’s not enough to protect your entire company. You’ll need a more complicated approach, complete with different types of tools (like a combination of encryption, user authentication, and monitoring) to keep digital threats at bay.

Worried about cybersecurity and hoping IT managed services can help your Des Moines business? Contact us today to see for yourself!
Managed IT: Anatomy of a Great Provider
September 11, 2019 7:22 pm Leave a Comment
How do you tell a decent managed IT services provider from an excellent one? What are the signs that you’ve created a partnership that will benefit your security, your efficiency, your budget, and your entire company? Today we’ll help you answer these questions and more by taking a look at the “anatomy” of a great managed IT provider!

Looking Closely

At first glance, many managed IT services providers look like they’d be a good fit. They might have smart, professional technicians or offer enough variety that you can always find the services and supplies you need. They might even have fast answers to all of your questions. However, if they’re not interested in creating a partnership with your company, they’re not the right fit.

Providers like that won’t often take the time to learn your company inside and out, meaning that you’ll end up with “cookie-cutter” solutions that never quite fit. Just remember, most providers are decent–but only a perfect provider will want to create a real, lasting relationship with your business.

Let’s take a closer look at the anatomy of a great provider!

#1: Listening ears

Providers who don’t take the time to answer your questions thoroughly and honestly just aren’t going to be a good fit. Instead, they should be eager to include you in every conversation.

#2: Helping hands

A perfect provider will always be there with professional, polite technicians to solve your problems and keep your machines in good working order. They’ll also have a fast response time so that you’re never left in a tight spot.

#3: A clever mind

You want a provider who can offer targeted, savvy solutions for your unique needs, as well as guide you through rapidly-changing technology. All while helping you stay cost-effective and efficient. Intelligent providers know how to combine industry knowledge with data they’ve gathered about your unique company.

Looking for a managed IT services provider in Des Moines who has all these things and more? Contact us today!
Managed IT: A Long-Term Solution
August 12, 2019 9:53 pm Leave a Comment
What are short-term IT support solutions, and why are they bad news for your business? Today, we’re going to find out–all by taking a look at a long-term IT solution: managed IT services.

Duct-Taping Your Problems

Duct-tape might be great for just about everything, but one thing it’s not good for is fixing IT problems. You don’t want a “quick fix” or a short-term remedy that’s just going to hold your IT together for a little while; instead, you want a solution that actually gets to the root of the problem and addresses it, then works its way up to eliminate all the other issues. That’s a long-term IT solution–and managed IT services is a perfect example.

With managed IT, you can rest assured that your tech problems are being solved from the ground up, meaning that once they’re gone, they’re gone–you won’t have to worry about them showing their ugly faces again. Additionally, managed IT helps you create plans and implement changes that work proactively so that new problems don’t arise in the first place.

Here are a few more ways managed IT services helps protect your tech:
- Growth
As your company grows and changes, so do your IT needs. Managed IT can be scaled to fit your business no matter what, which means you’ll always be able to count on your software, your Lexmark and Canon machines, and your network.
- Cost savings
It’s expensive to “duct-tape” your IT problems. They end up causing bigger issues in the long run–but when you use managed IT to solve them instead of covering them up, you save money in all kinds of ways.
- Support
Another great thing about managed IT is that it’s there when you need it most. By putting you in contact with experts who can answer your questions, provide recommendations, and get you into good IT habits, this solution ensures that you’re never left in a bind.

Ready to see what else managed IT services can do for you? Contact us today!
Managed IT: Combining IT Services and Security Services
July 10, 2019 5:24 pm Leave a Comment
Should you use two different providers for IT security services and managed IT services in Des Moines? What’s best for your data, your budget, and your company overall? Today, we’ll help you answer these questions and more by taking a closer look at managed tech services like these.

The Basics

Since the two often overlap, it’s important to understand the real differences between managed IT services and managed security services. Knowing the details helps you make savvy, informed decisions that protect your business and save time, money, and stress.

Managed IT services

A managed IT provider is responsible for:
- helping create and manage backups,
- managing routers, firewalls, and other tech,
- keeping your network up and running,
- offering cloud services,
- and providing customer service and IT support in Des Moines for you and your employees.
Managed security services

A managed security provider is responsible for:
- managing your use of mobile devices
- identifying security vulnerabilities
- running assessments to ensure compliance with security regulations
- and responding to threats, breaches, and other issues.
The Best of Both Worlds

For most businesses, it’s best to combine these services–to find a provider who can offer both managed IT and advanced security. In general, it’s cheaper to combine everything than to pay for separate vendors–and on top of that, you only have to find one company you can trust and work with. Additionally, it’s easier, more consistent, and less stressful for you and your provider to cut out any “middle man” and instead communicate directly on all IT concerns.

At the end of the day, it’s important for you to decide what works best for your unique company–and, of course, to find a provider who supports your unique goals.

Want to learn more about IT managed services and managed security services? Contact us today!
Assessing Your Managed IT Services for 2019
March 15, 2019 5:13 pm Leave a Comment
Now that we are well into the new year, it is a great time to take a look at your 2019 IT program. Here are some pointers for assessing how well your managed IT services are performing so far in 2019.
1. Is Your Tech Doing What It Should? Slow networks and repeated errors are a good indication that your tech is not performing as it should be. Not only do persistent setbacks inhibit productivity, but they also lead to stress and frustration. If you are dealing with these issues, either is it time to upgrade or overhaul your current IT services.
2. Are You Managing Your IT? If you do not have a managed IT services provider — and are handling it in-house — finding an affordable provider is critical. Dealing with IT emergencies ad-hock is an inconvenient, expensive, and outdated approach. Managing your tech is a much better approach to streamlining processes and saving money.
3. Do You Have a Backup Plan? When people think of disaster recovery, they often imaging putting their business back together after a natural disaster like a hurricane or fire. While those are certainly disasters that require a backup plan, so too do hardware failures or network breaches. Essentially any threat to your data security requires an emergency backup plan to get you back on your feet after the fact.
4. Are Things Running Smoothly? The whole point of modern technology is to make your life easier. So, if your current systems are not working, look for opportunities for improvement. Chances are that there is a solution, application, device, or product available that will help streamline your business systems. Do you need help wrangling in your print costs? If, so managed print services will help curtail waste and cut costs.
Answering these questions is a great way to assess how well your current systems align with your overall business goals. If you need help with managed IT services, backup services, managed print, or more, contact us today to get started.
Support Your Business with Managed IT Services
February 15, 2019 12:51 am Leave a Comment
More and more companies are turning to outsourcing to help support their business operations. And, one of the most popular outsourcing options is managed IT services, which can include network design and support, network monitoring, cloud services, IT support and oversight, managed print services, and more.

When it comes to keeping your business running, the last thing you want to worry about is your IT networks. Outsourcing managed IT services can reduce workplace stress and reduce expenses. Here are just some of the reasons your business should consider managed IT services

Focus on Business Growth, Not IT Troubles

Like many businesses, you may not have the time, staffing, or on-site tools to monitor and manage your IT network effectively. When you contract out your IT needs, you can focus on high-level initiatives and business growth knowing that your infrastructure is in good hands. With managed IT services, you don’t have to worry about network functionality; we take care of that for you so that you can concentrate on success.

24 Hour Protection and Access

Business is not just 9 to 5, and neither are security threats. With 24-hour access and monitoring, you are protected no matter what time of day or night it is. In addition to oversight, we provide alerts and response to keep your data safe in case of an attack. You will always be kept up-to-date on any changes or issues with your network and provided troubleshooting services as needed.

Reduce Costs and Free Up Staff

Even if you have in-house IT staff, their skills are required for a wide range of tasks, not just network monitoring and security. Plus, hiring a full roster of network professionals can be a financial drain on your bottom line. IT services can help take financial and employment burdens off our shoulders. Saving money while ensuring the security of your infrastructure an all-around win for small businesses.
How Managed IT Can Protect your Business
January 15, 2019 11:14 pm Leave a Comment
According to an oft-quoted statistic, 40 percent of businesses that experience a serious IT failure within the first year go out of business. While this might seem like a scare tactic or small businesses urban legend, IT security is essential to the success of your business, regardless of size or industry. And, the best way to safeguard your venture is through managed IT services.

Navigating Ever-Changing Technology

When it comes to technology, most business leaders have a basic understanding of things. What they don’t possess is an in-depth knowledge of all things IT related. Nor do they have the time or resources to devote to it. Tech waters run deep, and it can be challenging to keep your business secure in today’s ever-changing techno landscape.

Outsourcing with Confidence

With IT services you don’t have to worry about that. Managed IT can cover everything from network design and setup, remote monitoring, cloud-based services, print management solutions, and more. Outsourcing your IT to a managed service provider means you have a dedicated team of IT support experts designated to keeping your business secure and running efficiently. Rather than worrying about how your business can survive without a functioning network, you can focus on actually running your business while we focus on your tech systems.

Partnering with Experts

Perhaps you have an excellent in-house IT staff. Great! No need to put them out of a job. With managed IT services you can outsource some of all of your IT operations. We can partner with your in-house professionals as needed. This is an excellent option for small-to-mid-sized businesses who lack access to a full team of experts. By outsourcing some of your technology and security protocols, you get the best of both worlds — an on-site pro who can liaise with a team of high-level gurus.

Tailoring Your Solution

While managed IT services are customizable to your company, be sure to lay out your specific needs and expectations. Having open communication with your service provider is essential to ensuring that your goals are met. Whether you need the full suite of IT services or only to fill some security gaps, you can expect ongoing monitoring and problem resolution, help desk services, network management and support, and more.

Contact us for more information on how to protect your business with managed IT services.
5 Crucial Questions to Ask Your Potential Managed IT Provider
December 14, 2018 5:42 pm Leave a Comment
In our technology-driven world, incorporating a useful IT foundation is crucial. Modern networks and devices contain all of your most significant and sensitive information, and having systems that process that data effectively and securely is critical to your company’s success. But that information is probably nothing you haven’t heard before. Let’s be real here, the toughest part of IT management is implementing it.

This is where a Managed IT provider is helpful.

With Managed IT, what once was an overwhelming mess of data and processes to protect and keep running becomes a capable system that appears to run itself. Outsourcing your IT management provides fantastic results at a great price. When considering a Managed IT provider, there are some crucial questions that you should ask before hiring them:

What services does your company provide?

Depending on your industry and the size of your organization, the IT infrastructure necessary for your business could get large and complex. You’ll want to work with a Managed IT provider who is experienced with companies of all sizes and industries, so you get the best IT services for your company.

Is your Managed IT team certified?

When considering a provider, make sure they are certified to work in the field. Common certifications include Network+, CompTIA A+, and MSCA and MSCE.

What customer service do you offer?

Savings are significant, but they don’t mean as much if the service is awful. The right provider will offer after-hours and weekend access for service needs, giving you quick results when needed. A reputable provider will also proactively monitor your network for ongoing IT support.

What is your issue reporting protocol?

Along with solving issues that come up with your network, reporting these problems should be a quick, intuitive process. Some providers may have a digital form to fill, and some may allow you to call them directly; either way, it is essential to know for when an issue arises.

Do you have previous client endorsements?

Recommendations are important anytime you choose to do significant business with a solutions company. Be sure that the company you select has given you personal testimonies from other customers without hassle.

MMIT Business Solutions Group is a full-service Managed IT provider with a reputation for quality, security, and simplicity. To learn more about Managed IT, contact us today!
The Real Costs of Being Hacked
November 14, 2018 6:49 pm Leave a Comment
The Real Costs of Being Hacked

When a breach occurs in your office, you know that you will have to pay to get your network and equipment restored, and probably take a slight loss from downtime. Most business owners that we talk with view getting hacked as an inconvenience rather than a bottom-line cost.

For anyone who has gone through it, however, they have a different tale to tell. They can tell you all about the expenses that crippled their business when they were hacked, and that effective IT services could have prevented the breach completely. The costs of an information breach can be so harsh, that most small businesses are forced to close because of the financial hit they take.

Here are the harsh realities of a hack:

Wiping the Budget Clean

From the moment your business is hacked, expenses begin to pile up; and the longer the attack, the most it costs. Many hacks take up to six months to identify, and it can take another two full months to control the damage. When an attack of this severity occurs, you will need to hire experts to clean your entire system.

They will need to go through every computer, server, printer, mobile device, and more to ensure that your system has removed the breach completely. On top of that, these experts will recommend different hardware and software solutions to ensure that it doesn’t happen again.

Fines and Legal Fees

Depending on the data lost and how your company handled the situation, there could be fees and legal costs that approach millions of dollars. Depending on the industry you work in, the information that got out could cause significant costs for your business; not to mention, having to hire an expert to help you gather the information that was lost to prove it.

Customer Loss

One of the most challenging aspects of a breach is the impact it has on your company’s reputation. Both current customers and prospective customers can be lost due to a hack, which helps your business’ ability to recover.

The costs of a data breach can be brutal, but Managed IT Services from MMIT Business Solutions Group can help protect your business from the treats of a cyber attack. To learn more, contact MMIT Business Solutions Group today!
Making the Right Managed IT Decision
September 12, 2018 8:51 pm Leave a Comment
Managed IT is one of the fastest-growing services in the business tech world. The modern business relies on technology like smartphones, multifunction printers, mobile printing, and cloud services. Ensuring that these critical tools are adequately maintained, and functioning is a top priority for all companies.

To keep these devices and services running smoothly, more time and energy needs to be put into business technology.

Managed IT Services assist businesses like yours in managing devices, services, and security features effectively. IT services keep your business safe and secure, so choosing the right provider is essential.

Here are several tips to help you choose the right provider:

They’ll Ask the Right Questions

The right Managed IT provider will not only want your business, but they’ll also want to know all about your business. The right provider will seek to learn as much as they can about your business to offer products and services that will improve your business’ functions.

They’ll Offer Immediate Availability and Remote Monitoring

System and device downtime can cost your business serious money. A good IT services provider will be available 24/7 to provide immediate service and monitoring for networks and devices. The right provider for your business can monitor servers, networks, switches, routers, and more.

They’ll be Aware of Your Industry

Your business operates to fulfill a specific purpose in a particular industry. When choosing a Managed IT provider, work with a company that knows about the industry you work in. Your company works too hard to have a business that doesn’t know how to equip your business to be productive and competitive in your industry. They should be aware of specific laws and practices that you are required to follow.

To learn more, contact MMIT Business Solutions Group to see how we can provide Managed IT solutions for your business!

IT Services Des Moines
Protecting Your Business from Phishing Attacks
August 15, 2018 5:15 pm Leave a Comment
Your business has most likely put a lot of energy into software to protect you from viruses. While viruses are easy to defend yourself from with the right software, phishing attacks are a bit trickier to thwart off.

A phishing scammer will use misleading tactics to obtain personal or business information. For example, many phishing scammers will send an email that looks similar to an email from a frequent business partner or service. They might ask an employee to verify information or payment methods and your staff members might not look at the details to see it’s a scam.

Phishing consequences can be severe, as scammers can gain access to accounts with the information they have stolen from you. From there, they might find access to higher networks and take even more sensitive information.

Here are some tips for protecting your company:

Email Policies

Most phishing attacks occur through emails, so developing a company email policy is essential, so employees know guidelines for emails:
- Don’t use company email addresses for personal use
- Update passwords twice per year
- Report suspicious emails
- Do not share company information via email
Educate Employees

Most employees don’t realize how vulnerable your business is to phishing attacks. Be sure to educate your employees on how to identify scammers:
- Misleading or mismatched links
- Poor grammar or spelling
- Questions regarding personal information
- Money requests
- Unrealistic threats
Multiple Passwords

Passwords are one of the most common things for a phisher to steal. Misleading links will often require an employee to input passwords into a form that sends it straight to the scammer. Once they have an employee’s password, they can get into other accounts that have the same password.

This can be prevented by requiring your team to use different passwords for each work account they use. This will prevent phishers from getting access to all accounts because they have a password to one.

To learn more about how to protect your business from phishing attacks with Managed IT Services, contact MMIT Business Solutions Group today!
Why Smart Business Leaders Rely on Managed IT Services
July 12, 2018 4:56 pm Leave a Comment
Most business leaders have trouble staying on top of their daily responsibilities without trying to juggle IT issues at the same time. Managing your company’s IT demands requires constant diligence, and it’s all too easy to overlook something critical.

Why Managed IT Services

It’s not hard to see why business owners and managers opt for outsourcing to a Managed IT Services provider rather than attempting to oversee everything in-house. The benefits are substantial.
1. Remote management services —If you’re accustomed to waiting for service personnel to arrive at your location, you’ll appreciate remote monitoring. With many problems corrected by remoting into your equipment, you’ll need far fewer on-site visits and experience less downtime. Break-fix approaches that insist upon on-site maintenance can typically charge more for their services—a practice that benefits their company more than yours. With a proactive, remote management approach, technicians respond in the way that serves your needs the best, whether it’s a remote or an on-site resolution.
2. On-time patches and updates —The reason many of us put off essential updates is lack of time. When updates and patches take hours to complete, they interrupt workflows and keep employees from accomplishing critical tasks. With remote patching, managed IT services technicians perform updates as soon as they’re available. You won’t experience an interruption to your workday, and with updates and patches completed on schedule, you’ll have fewer security vulnerabilities to worry about.
3. Robust protection from threats —Keeping up with the latest threats is essential, but you’ll need to be an expert to do so. Thankfully, you can continue honing your area of expertise without adding IT training to your list. With IT services experts by your side, you’ll have a solution to problems with ransomware, viruses, and spyware.
Is your business fully protected? Contact MMIT to learn more about Managed IT Services today!

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Incident Management through Managed IT Services
June 15, 2018 7:37 pm Leave a Comment
What happens when a disruptive IT incident occurs in your company? Does your IT department correct the issue and move on from there to wait for the next occurrence? If your IT resources are already tapped out, a reactive break/fix approach may be all your team can handle.

The Incident Management Approach

A proactive approach to managing your IT infrastructure eliminates many of the surprise interruptions and service reductions caused by ongoing system failures. With more than 50% of companies experiencing as many as 1,000 IT incidents in the average month, it’s clear that many are not managing the problem effectively.

The Managed IT Services Comprehensive Approach

As a part of a Managed IT Services strategy, an incident management approach tracks incidents in real-time, prioritizing emergencies, gathering data, and working on a resolution until the crisis is averted. Managed IT Services providers use information collected during an incident to customize IT services for the unique requirements of the individual businesses they serve. As the IT Services engagement matures, this valuable data can be used to mitigate risk, reduce downtime, and provide superior technical support.

Here’s how your organization will benefit from incident management.
- Smoother operations by eliminating redundancies and inefficiencies
- A better return on investment as you identify problem areas and recommend IT updates going forward
- Implement automation to help your organization save money and improve service to end-users as well as internal IT staff
- Self-healing solutions to address issues in real-time
- Identify recurring incidents that Managed IT Services professionals can resolve and then eliminate going forward
Don’t allow IT incidents to keep your business from succeeding. Managed IT Services from MMIT provides a comprehensive, end-to-end management and service approach to your IT infrastructure. Get in touch with a team member to start the conversation today!

IT Services Des Moines
Stay Relevant with Managed IT Services
May 8, 2018 11:07 pm Leave a Comment
Staying competitive in today’s economy means paying close attention to your IT infrastructure and office equipment. When systems are allowed to become obsolete or even slightly outdated, your business may not be able to stay competitive.

Staying ahead of the technology curve requires cutting-edge knowledge of the industry and plenty of time to devote to the subject. Unless technology is your line of business, allocating resources to the issue may not be in your best interest.

Moving Forward with Managed IT Services

For many companies, partnering with a managed IT services provider is the best way to stay ahead of the latest advances in technology. Here’s why.

Benefit from emerging technologies.

A new technology could be the catalyst for significant growth in your company, but what if you hear about it too late to make a difference? Managed IT services providers devote their energies to watching out for emerging technologies. When you partner with them, they’ll understand your company’s mission and can keep a watchful eye out for technologies that could make a difference for your company. Additionally, they understand the lifecycles of your current systems and can implement a strategic network design plan for replacing hardware and software as needed.

More time to focus on growth.

It’s easy for business leaders to get distracted by infrastructure. Managed IT services providers assume responsibility for infrastructure, managing day-to-day tasks and keeping everything running effortlessly. You’ll have the time you need to focus on your business, and your systems will be there to help you accomplish it.

Are your business and IT infrastructure ready for the future? Contact a team member at MMIT Business Solutions Group to schedule a free discovery and assessment today. Our Managed IT Services team can simplify complicated technology issues and give you more time to grow your business.

IT Services Des Moines