Author Archives: jirvin

  1. Managed Print Services: Supporting HIPPA Compliance

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    Managed print services is an effective solution for security, efficiency, and organization–but did you know it can help with compliance, too? Here’s how managed print helps healthcare organizations comply with HIPPA regulations effectively and efficiently.

    How Managed Print Services Supports Healthcare

    Managed print services isn’t just for “desk jobs.” It also supports industries spread across multiple locations or with complicated regulations–and that’s especially true when it comes to healthcare.

    Hospitals, doctors’ offices, and other organizations have unique needs, especially when it comes to regulations like HIPPA. Managed print services helps balance those regulatory requirements with plenty of efficiency–that way, employees never have to choose between doing the right thing and doing the fast thing.

    Here are a few ways managed print services supports healthcare through HIPPA compliance:


    Encryption helps protect sensitive data as it’s being transferred to and from the printer, as well as while it’s stored on the printer’s hard drive. Managed print services helps make encryption quick and easy, so healthcare organizations can connect their favorite devices without worrying about security vulnerabilities.


    HIPPA regulations require a lot of visibility. With managed print services, it’s easier than ever to track what’s being printed, who is accessing machines, where data is being sent, and more. This improves security and compliance without adding extra hoops for employees to jump through when caring for patients.

    Follow-Me Printing

    Follow-me printing, also called pull printing, is a solution that protects sensitive documents from being stolen off the print tray. A user prints their file as usual, but the paper isn’t released until that same user walks to the printer and enters a unique code or PIN. This triggers the machine to print the appropriate document.


    Healthcare has high stakes, which means it comes with plenty of unique challenges–like HIPPA compliance. Luckily, managed print is up to the challenge, helping organizations with solutions such as encryption, visibility, and follow-me printing.

    Managed print services has plenty to offer. Contact us today to see what else it can do for your healthcare organization (or any organization!).

  2. Did You Know Your Multifunction Printer Can Do This?

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    A multifunction printer can scan, print, copy, and fax–but that’s not all. Many machines also have finishing options that take their efficiency to a whole new level. Here’s what your multifunction printer is really capable of!

    4 Multifunction Printer Finishing Options

    To find out which functions come standard on your multifunction printer, it’s always smart to start with the user manual. However, you need to know what to look for–and these four finishing options are especially impressive. Quick, efficient, and great for versatile print projects, these options are offered by many machines:


    Folding printed paper by hand can take all day, but it’s an important step in many print projects. Luckily, your multifunction printer may be able to help out. Read the user manual to see which fold types–from C-fold and Z-fold to the fun accordion fold–are supported by your device.


    Hole punching is another task that could eat up valuable company time if you do it manually. Your multifunction printer may have what’s called an “internal hole puncher” to do this automatically. The machine punches two or three holes through entire stacks of paper at a time, making sure everything is neat, perfectly spaced, and–most importantly–finished in seconds.


    Can’t find your stapler? Not to worry–your multifunction printer can help. You might need an additional attachment to make this feature work, but if you’re tired of organizing papers, stapling them by hand, and then repeating the process seemingly infinitely, this is the best solution for you.

    Booklet Finishing

    The grand finale of finishing options is the booklet setting. It folds, punches holes, and staples to create booklets you can share with your customers or even your entire company.


    So, can your multifunction printer do all this? It’s not just about printing, scanning, faxing, and copying; it’s about doing those things in ways that make sense–and often, that includes some combination of these finishing options.

    Want to see more of what a multifunction printer is capable of? Contact us today!

  3. Managed IT Services: What Is Co-Managed IT?

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    Managed IT services promises to fit businesses of all shapes and sizes–which means it can take a few different forms. Here’s just one example–co-managed IT–and what that could look like for your company.

    Sharing Responsibilities With Managed IT Services

    You’ve probably heard that managed IT services allows you to outsource your IT stress without completely giving up control. But what happens if you want to maintain a lot of control?

    Co-managed IT is an arrangement where you and your provider share the responsibilities of handling your IT environment. The key is to split those responsibilities clearly and effectively–just like in any other partnership.

    Here are a few things to know about co-managed IT:

    You’ll Get Similar Benefits

    Managed IT services in any form comes with a lot of benefits. If you choose a co-managed route, you’ll see most of these benefits–but the exact results depend on you and your partnership. For example, if you try to maintain control over too many things or if you don’t split responsibilities clearly enough, you might see reduced benefits until you reorganize. On the other hand, if you find the perfect balance, you could see increased benefits because you’re letting your own expertise complement the provider’s.

    Communication Is Key

    Communication is important in any managed IT services arrangement, but especially in co-management. To begin, make sure your provider understands exactly what your goals are. Then, discuss which responsibilities you want to keep and which will be handed over to the provider. From there, you should stay in constant contact about questions, processes, changes, and more.

    Responsibilities Can Be Shifted

    Nothing is set in stone when it comes to co-managed IT. You can generally change the distribution of responsibilities if you find that one approach isn’t working. This kind of flexibility allows you to keep up with new needs, evolve your business, and experiment to find exactly what fits your IT environment.


    Managed IT services isn’t a one-size-fits-all solution. Instead, it can be altered in different ways–such as co-management. If you choose to maintain control over certain tech responsibilities, you could see even more benefits and create a valuable relationship with your provider.

    Interested in managed IT services? Contact us today to learn more about this solution and options like co-management.

  4. Scanning FAQs: Do You Need a Multi-Page Scanner?

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    Scanning is a great solution–but could it be even better? Here’s how to know whether a multi-page scanner should be in your future!

    What Is Multi-Page Scanning?

    Maybe you have a scanning solution in place already, or perhaps you’ve been trying to choose one that’s right for you. Either way, it’s likely that you have a pretty clear image of what to expect: Put a paper on the glass or in the tray, wait for the scanning process to be completed, and repeat.

    But what happens if you have a huge stack of papers to scan–and, worse, there’s a huge line of people behind you with the exact same need?

    That’s where multi-page scanning comes in.

    A multi-page scanner, also known as a production scanner, does exactly what it promises. Instead of handling one side of a document at a time, it scans both sides and races to the next at high speeds. That means you can put your stack of double-sided papers on the tray and sit back for a minute or two–no switching required. Many companies find this efficiency especially helpful now that paper and digitization needs are changing due to increased customer demands, remote and hybrid work, and more.

    Do You Need Multi-Page Scanning?

    So, do you need a multi-page scanning solution? Ask yourself these questions to find out:

    • Do we scan more than a few documents per day?
    • Do we anticipate scanning increases in the upcoming months or years?
    • Is there always a line at the scanner?
    • Do other print jobs have to be put on hold every time a big scanning job comes up?
    • Do we spend too much time scanning documents manually and/or individually?
    • Do we want to transition more smoothly to the digital world?

    If you answered yes to even one of these questions, it’s probably time to consider multi-page scanning. After all, paper isn’t going anywhere soon–which means you need a solution capable of keeping up.

    In conclusion, multi-page scanning is fast, efficient, and perfect for businesses with growing scanning or digitization needs.

    Contact us today to get started with scanning solutions like these!

  5. How to Go Green With Managed Print Services

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    Managed print services and even printing itself might not be your first stop when it comes to green initiatives. However, they should be–and here’s why!

    Managed Print Services: A Smart Way to Get Greener

    These days, one of your company’s biggest goals should be to improve environmental friendliness without impacting your workflows or bottom line. Easier said than done, right?

    Well, managed print services might just be the answer you’re looking for.

    Managed print helps you print smarter instead of more frequently, which is the same approach it takes to other parts of your business and workflow. That means you can reduce waste of all kinds–time, money, even paper, and energy.

    Here are a few more examples of how managed print services helps you go green the smart way:

    Learning more about your habits

    One of the first steps in any environmentally friendly solution is finding out why it’s necessary in the first place. Your managed print provider can perform a print audit to give you more information about your habits, needs, and challenges–and how they impact both the environment and your bottom line.

    Making sustainable choices

    Managed print services is a great way to evaluate your choices and be sure you’re making the right call. For example, your provider can help you choose recycling programs for paper and toner cartridges, buy from environmentally friendly suppliers, and more.

    Improving without complicating

    Another great (and green!) benefit of managed print services is its ability to implement earth-conscious solutions without giving you more work or otherwise complicating your day-to-day life. You’ll probably start with workflow improvements such as using digital communication tools instead of printing certain documents–and from there, you’ll make all kinds of progress toward a better, greener business.


    Managed print services isn’t just about printing; it’s about printing the smart way. That creates rich benefits for your company, including the ability to go green without damaging your bottom line. Who knew printing could be the beginning of an environmentally friendly journey?

    Are you ready to get a little greener? Contact us today to see how managed print can help!

  6. How a Multifunction Printer Supports Remote and Hybrid Work

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    Remote and hybrid work are here to stay, so it’s time to find new ways of using existing equipment–like the good old multifunction printer. Whether you have one of these machines already or are in the market for a powerful tool, you might be surprised to find out just how helpful a multifunction printer can be for remote and hybrid work.

    Why a Multifunction Printer Is Better Than Ever

    Let’s be honest: At first, the transition to remote and hybrid work probably felt like the end of the world–especially if your workers weren’t used to it. There are plenty of benefits, sure–but the technical and organizational demands likely seemed a bit overwhelming.

    As it turns out, multifunction printers went through a similar ordeal. Like you, they had to adapt their skills to a new world–and like you, they pulled through and are even stronger for it.

    Here’s how a multifunction printer can help you win at hybrid and remote work:

    Better technology

    A multifunction printer is an impressive piece of technology on its own, but it’s more impressive now that it’s been proven to stand up to unique needs. Say, for example, you need a copy of a document that’s stuck at the office. One of your on-site coworkers can use a multifunction printer to scan it to the cloud, then you use your multifunction printer to print it at your home office. It’s the same tech, but better because you know how to use it for your new needs.

    Better security

    Remote and hybrid work introduce unique security vulnerabilities, so people thought more carefully about how their multifunction printer could be used as a tool instead of a weakness. Now it’s obvious that these machines can give you insight into usage habits, help monitor for red flags, and match up with secure settings from multiple locations–all because workers found new ways to utilize their devices.

    Better collaboration

    When people are spread across multiple locations, it’s more important than ever to prioritize collaboration. A multifunction printer makes this possible by providing access to a host of efficiency and communication apps, allowing you to fit it to your work style–for example, scanning straight to email.


    A multifunction printer is the perfect partner in remote or hybrid work. That’s because it takes its existing benefits and adapts them to different needs, environments, and challenges, giving you a familiar solution in an unfamiliar landscape.

    Looking to add a multifunction printer to your fleet or upgrade to face new demands? We’ve got you covered. Contact us today!

  7. Managed IT Services: Are You Ready for Fileless Malware?

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    Lately, it seems like there’s a new IT security threat around every corner. That’s certainly the case today, and it’s all thanks to the rise of a unique attack: fileless malware. Here’s what you need to know (and how managed IT services can help).

    Managed IT Services FAQs: What is Fileless Malware?

    It’s true that cybersecurity and solutions like managed IT services are more important than ever–but small and medium-sized businesses already know that. This is because smaller businesses face attacks more often, generally thanks to the assumption that tight budgets and limited expertise lead to big vulnerabilities.

    As such, it’s critical for smaller businesses to stay alert–especially when it comes to new threats like fileless malware.

    What is fileless malware?

    Most malware works by leveraging executable files. These files might not look like trouble to the naked eye, but they have instructions that lead your operating system down the wrong path.

    Fileless malware is different because it doesn’t hide its nefarious instructions inside a file. Instead, it infiltrates a trusted application in a technique called “living off the land.”

    How does it work?

    A fileless malware attack might begin in much the same way as a traditional malware infiltration. A falsified website or phishing email provides access to your operating system, where the malware finds and exploits vulnerabilities in commonly used tools. The applications become a gateway to the rest of your system, opening doors for hackers to steal, corrupt, or lock just about anything they want.

    How can managed IT services help?

    The good news is that you don’t have to hide from fileless malware–or traditional malware either, for that matter. Managed IT services helps you identify software vulnerabilities and implement targeted solutions to defend yourself, your data, and your entire network from attacks of various types. Your provider also works with you to build better habits around spotting fake emails and websites that may contain cybersecurity threats.


    Fileless malware may be an impressive and somewhat terrifying new addition to the digital threat lineup, but it doesn’t have to be the end of your world. Managed IT services gives you the tools, support, and knowledge you need to keep your company out of hot water.

    Ready for a little help from managed IT services? Contact us today to get started!

  8. Why You Need to Fully Commit to Scanning

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    If you’re unsure about a new business solution or change, it might seem sensible to commit partially at first. After all, you don’t want to waste time and resources on something that isn’t going to work in the end, right? Unfortunately, this approach can become like a self-fulfilling prophecy–because if you don’t commit, you won’t see all the benefits, and then you’ll be disappointed. That’s why it’s important to go all in when it comes to solutions like scanning.

    What Real Scanning Looks Like

    Halfway committing to a business solution is like dipping your toe in the water, and fully committing is like jumping in feet-first. That’s especially true of scanning, where the biggest benefits await those who are confident enough to take the plunge.

    So what does real, complete, no-holds-barred scanning look like? Here are a few examples:

    Streamlined workflows

    When you’re fully committed to scanning solutions, your workflows prosper. That’s because you won’t have any half-done solutions; instead, your documents will be digitized, your tasks will be automated, and your work will be a whole lot easier.

    Organized digital workspaces

    If you only “half scan,” you’ll end up with a “half digital” workspace. Committing to this solution allows you to make the full switch, which means shrugging off time-consuming manual tasks and better utilizing your tech solutions–all because you scanned the right way.

    Secure data

    No more worrying about those paper documents. Real scanning allows you to fully embrace digital defenses like passwords and firewalls.

    How to Commit to Scanning

    If you’re ready to jump all the way into scanning, get started with tips like these:

    • Organize your approach: Prioritize your documents based on which need to be scanned first. This helps you make sure you’re not missing anything.
    • Read the user’s manual: Your scanner is full of features and functions you might not know about. Do a little research to brush up on the possibilities.
    • Take your time: Fully committing doesn’t require rushing. Remember to take things one step at a time, so you get the most out of every scanning benefit.

    In conclusion, scanning is an effective solution no matter how you approach it–but if you want the real advantages, you need to fully commit.

    Contact us today to find out how to make scanning easier and more effective in your office!

  9. Lexmark Elevates Enterprise-Level Security and Full-Solution Support with the Addition of the Lexmark MX432adwe for Small Workgroups

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    LEXINGTON, Ky., Oct. 11, 2022 /PRNewswire/ — Lexmark, a global imaging and IoT solutions leader, today announced a new black-and-white multifunction printer (MFP) that will meet the small workgroup demands of the printer fleet with full solution support and enterprise-level security. The Lexmark MX432adwe offers scalable solutions support via the embedded solutions framework including the ability to support third-party card readers.

    “With threats lurking everywhere in cyberspace, businesses need to be on the lookout to guard their network, devices and output against these constantly changing risks,” said Brock Saladin, Lexmark senior vice president and chief commercial officer. “Lexmark has heard these concerns loud and clear. The Lexmark MX432adwe offers the features of a Lexmark 5-Series printer in a smaller footprint and was built to integrate into any fleet of printers operating securely and seamlessly.”

    Scalable solutions  
    With the embedded solutions framework on the Lexmark MX432adwe, you can add Lexmark or other supported solutions, including third-party print release with badge reader or utilize the included Scan Center to scan documents and route to multiple destinations simultaneously.

    Enterprise-level security features  
    Among many security features, the MX432adwe includes a standard Trusted Platform Module that stores encryption keys on separate hardware from the data, along with authentication and system integrity checks. Cryptographic capabilities create a unique digital fingerprint.

    Easy to manage 
    These sophisticated, IoT-enabled printers are loaded with sensors that continuously monitor hundreds of data points. Connect them to Lexmark Cloud Services to take advantage of benefits like predictive service and automatic supplies replenishment.  

    Taking care of resources 
    Lexmark cares for the planet and its people with corporate social responsibility, from our circular-economy practices to our environmentally inspired products. The Lexmark MX432adwe offers built-in energy-saving modes and has two-sided printing as standard to reduce paper usage. It also meets the high requirements for Energy Star®, Blue Angel and EPEAT® Silver. 

    Other features include:

    • Sturdy steel frames
    • Extra high-yield cartridges  
    • 4.3-inch (10.9 cm) buttonless color touchscreen 
    • Single-pass 2-sided automatic document feeder (DADF) scanners standard  
    • Time to First Page (TTFP) is as fast as 5.9 seconds  
    • Optional Intelligent Storage Drive (ISD) 
    • Optional 550-sheet tray 
  10. Sharp Announces New A3 Monochrome MFP Lineup Built On Common Platform with Workgroup Color Series

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    MONTVALE, N.J., Oct. 18, 2022 /PRNewswire/ — Sharp Imaging and Information Company of America (SIICA), a division of Sharp Electronics Corporation (SEC), today announces a new line of workgroup monochrome document systems offering common features and options with its accompanying workgroup color multifunction printer (MFP) series. The new Advanced and Essentials Series models range in speed from 26 to 65 ppm and include features that help enable office workers to collaborate with colleagues seamlessly and securely, even when working remotely.

    The eleven new models follow the striking design of the recently introduced color workgroup series and offer the same smart features and connectivity. Enhanced cloud services such as Microsoft® Teams can help streamline business communication, and native universal print capability makes is easy for the new models to integrate with Microsoft 365 environments that leverage simplified print management, whether working from the office or remotely.

    “The new monochrome Advanced and Essentials Series workgroup document systems offer competitive features combined with outstanding performance and strong security,” says Shane Coffey, Vice President, Product Management, Sharp Imaging and Information Company of America. “We’re excited to strengthen our product offerings with the this new line of MFPs to help organizations enhance their collaboration efforts.”

    Built on the latest technology from Sharp, the new monochrome Advanced and Essentials series have been designed to help organizations manage their document workflow with greater efficiency. Innovative features such as multi-feed scan detection and auto skew correction help users speed through their work, freeing up time for them to focus on their day-to-day business. A compact inner folding unit is available that offers tri-fold, z-fold and other fold patterns to help businesses manage more of their jobs in-house. Users can also scan and print files hands-free using their mobile devices with the Sharp Synappx Go app. Strong security features such as system integrity check at startup, application whitelisting and real-time intrusion detection help guard against malicious intruders. Optional antivirus protection powered by Bitdefender offers an added layer of security, augmenting the comprehensive standard features.

    The new Advanced and Essentials Series monochrome models are ENERGY STAR® 3.0 qualified and EPEAT Gold registered. The new models include the BP-70M31, BP-70M36, BP-70M45, BP-70M55, BP-70M65, BP50M26,BP-50M31, BP-50M36, BP-50M45, BP-50M55 and BP-50M65 and will be available in late October.

  11. 4 Easy Ways to Improve Multifunction Printer Security

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    Do you worry about multifunction printer security? Are you always wondering whether you’ve done enough to protect your data, machines, and business? If so, you’ve come to the right place. Here are four ways to improve multifunction printer security without breaking a sweat.

    Boost Your Multifunction Printer Security

    Multifunction printers are a powerful tool in any business–but if the wrong people gain access to them, they can also be a big vulnerability. That’s why it’s important to supplement your overarching print security approach with quick tips like these:

    #1: Create a password schedule.

    Did you know you should be updating your multifunction printer passwords regularly? Because you also have to come up with appropriately complex phrases–never single, easy-to-guess words–it can get complicated to manage all this change. Luckily, a password schedule helps you remember when it’s time to update and what your best practices are.

    #2: Update as soon as possible.

    Software updates help protect your multifunction printer from vulnerabilities, known risks, and more. Don’t procrastinate – make sure to install these updates as soon as possible.

    #3: Think about connections.

    Your multifunction printer is connected to your network, mobile devices, PCs, and more. If you want to protect your printer itself, you need to protect these connected devices, too.

    #4: Keep physical security in mind.

    Multifunction printers don’t just exist in the digital world. Make sure they’re in a secure area and utilize tools that keep documents from being left on the print tray–like “follow-me printing.”

    Bonus tip: Managed print services

    One of the best (and easiest!) things you can do for multifunction printer security is to choose a managed print services provider. This partner will help identify and address weaknesses in your defenses–and you’ll see workflow improvements and cost savings, too.


    Multifunction printer security may not be easy, but it can be a little easier with tips like these. Just remember to think outside the box and be ready for anything digital criminals can throw at you.

    Want help protecting your multifunction printer? Interested in managed print services? Contact us today!

  12. Managed IT Services: How to Switch Providers

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    Let’s say you’re already set up with managed IT services. You’ve chosen a provider, and everything is going great–until it’s not. Maybe they’re failing to keep the promises they made during the sale, or maybe they just aren’t communicating in a way that works for you. Whatever the issue, it’s time to make a switch–and here’s how to pull it off.

    Switching Managed IT Services Providers

    The good news about managed IT services is that it can often be improved by switching to a better provider. That means you can maximize your investment and see new benefits just by choosing a partner who cares more about your business.

    But how does this switch take place? Here’s how it works:

    #1: Check your contract.

    What did you agree to when you were first signing on with your current provider? You’ll need to know your responsibilities and how to get out of the contract.

    #2: Choose your new provider.

    Every potential provider should have a conversation with you to find out what’s working and what isn’t. That way, they can tell you exactly what they’ll do differently to help you get the results you want.

    #3: Notify your current provider.

    While you’re choosing a new partner, you should let the existing provider know what’s happening. This helps you simplify the transition and address any hurdles that could come up if you wait until the last minute.

    #4: Complete a contract.

    If the potential provider seems like a good fit, it’s time to draft and sign a contract. Remember to read the fine print so you know exactly what’s being offered, what the fees are, and what to expect.

    #5: Start your new service.

    Now that everything’s set, it’s time to see your new managed IT services provider in action. They’ll start by learning more about your business; then they’ll jump in and pick up where your previous provider left off. Depending on the state of your IT environment, they might need to “clean up after” your old provider, or they might be able to make small adjustments to show better results.


    It doesn’t have to be difficult to switch managed IT services providers. In fact, it can be great news for your business–especially if the new partner is ready to collaborate in all the ways that make the most sense for your workflow. That’s why it’s important to do your research and choose a provider who really clicks.

    Are you looking for a new managed IT services provider? Contact us today to start making the switch!

  13. 3 Scanning Tips for Improved Efficiency

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    You probably know your scanning solutions are carrying a lot of weight–but did you know they can do even more? Here are three tips to help you maximize your scanning benefits!

    Big Scanning Tips

    Scanning has a lot of benefits for your business, from increased efficiency to improved security–but if you don’t know how to leverage this powerful solution, you could leave advantages on the table. That’s why it’s important to roll up your sleeves and become a scanning expert.

    But where do you start? There’s so much to know!

    Here are three tips to help you build your scanning wisdom and get more from your machine:

    #1: Optimize your hardware.

    When you hear the word “optimize,” you probably think about software and settings. However, hardware can be optimized, too, especially when it comes to scanning solutions. For example, is your machine physically positioned for ease of access? Can you easily access the glass, even with large or awkward documents? Do you keep the machine clean for maximized performance?

    #2: Get smart about software.

    Scanning software can make a big difference in your workflows. Keep in mind that the default software on your machine can be taken to new heights by choosing the right settings and features for your needs. Plus, many scanners allow you to interact with other apps, too–so this is a perfect time to hook up any workflow or document management solutions.

    #3: Brush up on drivers.

    Drivers are a specialized type of software responsible for helping your hardware do its job. Some operate at a very simple level, managing image detection, and capture, but others are incredibly advanced. For example, the right drivers can help make your scans look better by improving the brightness and removing flaws. They can even help you scan smarter by flagging the presence of staples, accidental double-feeding, and more.


    Scanning solutions go far beyond hardware, software, and drivers, but tips in these three areas can help you simplify and improve your approach. That means you’ll get more from your machine–which, in turn, means a higher return on investment.

    Do you need new scanning solutions? Contact us today to get started!

  14. Managed Print Services: Should You Have On-Site Printers?

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    As the modern world changes and digital technology advances, many businesses turn to online solutions for their communication needs. That’s great news for budgets, workflows, and more–but does it mean you should get rid of your printers? Let’s find out!

    A Little Help From Managed Print Services

    Here’s the truth about printing: It can be wasteful, expensive, and incredibly frustrating–but that’s no reason to give up on your hardworking machines.

    After all, other technology you use every day can be just as frustrating if you don’t have a framework to help utilize it properly. Printing deserves that same chance to become an efficient, streamlined part of your workflow–and that’s where managed print services comes in.

    Here are just a few ways managed print services helps on-site printers work for you:

    • Fleet optimization

    One reason you may not see the results you want is that your printer fleet isn’t optimized for your unique needs. With managed print, you’ll have the visibility and support you need to consolidate where necessary and upgrade when efficient.

    • Security boosts

    If you’re constantly worried about your printers, you may not want to have them on-site at all. That’s why managed print services helps you review your print environment, identify security vulnerabilities at their source, and implement solutions that build up your defenses.

    • Supply management

    Supply costs can quickly add up; meanwhile, over- or under-ordering can lead to interrupted projects or difficult storage situations. Luckily, managed print services can handle that, too. By learning more about how you use supplies (and which bad habits might be leading to excess waste), your provider can help you optimize and even automate your supply orders.

    • Workflow improvements

    Having an ideal fleet is just the first step in putting on-site printers to work. The next step is to build a workflow around those machines so you know when and how to use them to your advantage. For example, managed print gives you the information you need to decide when printing is the effective choice and when it might be better to use a digital communication solution.


    If you’re second-guessing your on-site printer fleet, it’s time to ask for a little help. Managed print services offers all the insight, support, and guidance necessary to put your on-site printers to work in ways that save time and money.

    Want to see what managed print services is all about? Contact us today to get started!

  15. Mistakes to Avoid When Choosing a Multifunction Printer

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    If you’re adding a new multifunction printer to your fleet, congratulations! You’re about to discover a machine that can do a little bit of everything, from printing and copying to scanning and faxing. However, before you make a final decision, it’s important to know what not to do–so let’s take a closer look.

    Why Multifunction Printer Choices Matter

    There are a lot of multifunction printer makes and models out there. Each one says it’s designed to help you reach your goals–so why does it matter which one you choose?

    The truth is that not every multifunction printer is created equal. It’s not just about quality–it’s about the fact that some machines were designed with your needs in mind and others weren’t. For example, one multifunction printer might be a perfect fit for a small marketing company, but it might not have the features necessary to help a manufacturing operation with multiple locations.

    That’s why it’s so important to do your research when choosing a multifunction printer. It’s up to you to find the one that will fit just right–and there are a lot of pitfalls to avoid along the way.

    Avoid These Multifunction Printer Mistakes

    So, how can you make sure you end up with the right device? Simple: Dodge these multifunction printer mistakes!

    #1: Not considering the total cost of ownership

    A multifunction printer costs more than whatever is listed on that price tag. Supplies, energy, maintenance, and other factors all contribute to the total price–so remember to do all the math.

    #2: Not thinking ahead

    If you choose a machine that seems perfect right now but won’t help you adapt to the future, you’re wasting an investment. Instead, think ahead so you end up with a multifunction printer that will serve your business no matter what changes you face.

    #3: Not researching user-friendliness

    If a multifunction printer has all the best features but is a nightmare to use, it’s still not going to fit your needs. That’s why it’s important to think about user-friendliness when choosing a device. Find out whether the interface makes sense, the functions are easy to access, and the prompts and built-in guidance are helpful.

    In conclusion, multifunction printer choices matter–and if you avoid pitfalls like these, you’ll be on the path to a perfect machine.

    Looking for a multifunction printer that checks all your boxes? Contact us today for help choosing a device your whole company will love.

  16. How to Get More From Managed IT Services

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    Managed IT services is a great business solution–but did you know you can get even more out of your partnership? Here’s the secret to maximizing your managed IT investment!

    In-Person Managed IT Services

    Here’s the secret about managed IT services: Although much of this solution can be provided remotely, there’s significant value in scheduling face-to-face time.

    That’s because in-person service helps you and your provider take your partnership to the next level. It gives you a chance to see first-hand how they operate–and meanwhile, they get a chance to learn more about your business and goals.

    You and your provider will work together to schedule on-site visits. These visits can be as frequent as you want, and you can even switch up the schedule as you get more comfortable working with your provider. You can also decide which services you want to work through face-to-face and which are more effective when delivered remotely–that way, you get managed IT services that are completely customized for your company’s needs.

    A good provider knows face-to-face time is important–so make sure they offer it upfront.

    Benefits of Seeing Your Managed IT Services Provider

    What can you expect when your managed IT services provider makes regular visits to your workplace? Here are just a few big benefits:

    • #1: Effective troubleshooting

    Sometimes, it’s easier to talk through an issue when everyone’s in the same place–and that’s especially true when it comes to tech. Plus, on-site visits give you the chance to bring your whole team together to brush up on best practices straight from your managed IT services provider.

    • #2: Relationship improvements

    It’s one thing to communicate digitally, but it’s another thing entirely to work together in the same location. When your provider visits your workplace, you have the opportunity to learn more about their process and approach; meanwhile, they get a first-hand look at how needs, challenges, and goals play out in your tech environment. This leads to a better, more comprehensive relationship where everyone really understands each other.

    • #3: Personalized recommendations

    Although a managed IT provider should always offer personalized recommendations, they can be far more specific when they actually know what your setup looks like and how it functions on a day-to-day basis. In-person time allows you and your provider to connect on details so they can deliver the solutions you need most.

    In conclusion, the secret to maximizing your managed IT services investment is simple: Just invite your provider over for a workplace visit!

    Do you want to get more from managed IT services? Looking for a provider who offers a strong balance of remote and in-person service? Contact us today!

  17. How to Handle a Bulk Scanning Project

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    If you’re standing in front of a huge stack of documents (or maybe multiple) reaching almost as high as the ceiling, you’ve probably got some questions about how to digitize all this data. The good news is that you’re not alone when it comes to handling a bulk scanning project. Here are a few ways to make the process simpler!

    Scanning Best Practices

    When it comes to scanning, you’ll see great benefits no matter how many files you’re working with. Of course, there are plenty of unique considerations when you’re facing a bulk job–but keep in mind that the more you scan, the more benefits you’ll see (so it’s all worth it in the end.)

    Let’s take a look at some tips for bulk scanning:

    Do a little homework.

    Your first step should be to go through your files and decide how many of them actually need to be scanned. You might save yourself some work–and even if you realize that every document must be digitized, you’ll at least have a better idea of what you’re dealing with and how to organize it later.

    Make a plan.

    Don’t try to tackle a bulk scanning project without a plan. Instead, pace yourself and take steps that make sense–for example, creating a “scanning schedule” so you know when to take breaks and when to call it a day. That way, you don’t get overwhelmed or exhausted, which can lead to human error.

    Scan important documents first.

    Prioritize your files and make sure the important stuff is digitized first. This helps keep the rest of your business running while you’re scanning other files.

    Shred throughout the process.

    Don’t wait until the end of your scanning job to start shredding documents, or you’ll make another big job for yourself. It’s better to shred throughout (and it improves security, too).


    A bulk scanning project may seem overwhelming at first, but it’s manageable with the right tips and techniques. Keep in mind that the work you do now will turn into big benefits later–so roll up your sleeves and get scanning!

    Of course, the right scanner can make all the difference, no matter how big your job is. Contact us today for help finding a machine that fits your workflows just right.

  18. Managed Print Services: What’s the Real Cost of Printing?

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    Do you know the real cost of printing in your business? No? Not to worry–here are a few things to consider so you can find out what printing is doing to your budget.

    Revealing Costs with Managed Print Services

    Printing is still an important part of everything we do in the business world–but that doesn’t mean it should have free rein to wreak havoc on your budget. Unfortunately, it’s not always easy to take control of your print costs, simply because they might not be obvious at first glance.

    For example, here are a few things that could increase the total cost of printing without you even realizing it:

    • Printing in color.
    • Choosing the wrong settings.
    • Having too many printers.
    • Overlooking security issues.

    The good news is that, with managed print services, you can identify these hidden printing costs. Better yet, your managed print provider will be able to help you overcome them in ways that protect your budget without interrupting efficiency.

    Here are a few examples of how managed print services can help:

    • Creating print policies: By creating policies to govern when you should print in color and when black-and-white is the better choice, managed print helps you save money on ink.
    • Reviewing your settings: Managed print services can also help you learn more about your printers and which settings are most efficient for which jobs.
    • Optimizing your fleet: Do you have too many machines or too few? Managed print helps you consolidate where necessary and upgrade when possible, helping you achieve the perfect, cost-effective fleet.
    • Improving security: Just one security issue can quickly become a huge expense. Managed print services helps you protect your printers, network, and connections, giving you the insight you need to identify vulnerabilities and choose the best solutions.


    The “real cost of printing” is a little different for every business, which means it can be difficult to calculate. Luckily, with a little help from managed print services, you can reveal those hidden costs and start chipping away at them without interrupting your workflow.

    Ready to get started with managed print services? Contact us today!

  19. Multifunction Printer Tips: A3 vs. A4

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    Are you looking for the perfect multifunction printer for your business? Do you keep seeing “A3” and “A4” without any explanation whatsoever? Not to worry–you’ve come to the right place! Here’s what you need to know about A3 and A4 multifunction printer designations and how they impact your tech choices.

    Multifunction Printer Types

    Put simply, A3 and A4 are just two different types of multifunction printer designs. It’s important to know what makes each machine type unique–that way, you can choose a device that fits your needs, budget, and expectations (plus, you can show off your advanced multifunction printer knowledge).

    Let’s break down the differences:

    A3 Multifunction Printer

    If you’re looking for a more flexible machine, an A3 multifunction printer might be your new best friend. These devices can print on larger paper and also handles letter, legal, postcard, and envelope projects, just to name a few. They tend to have a bigger footprint and a price tag to match, but they can handle high print volumes without breaking a sweat. They also offer the versatility you won’t get from other machines.

    A4 Multifunction Printer

    An A4 multifunction printer is the smaller, less flexible machine type. It can generally work with letter and legal paper sizes, but it doesn’t always offer postcards, envelopes, and other specialty print options. These devices are smaller and less expensive, but they also hold less toner, which means they can’t handle the same print volume as the A4 without constant interruptions.

    Choosing Your Printer

    A3 and A4 multifunction printer types have their strengths and weaknesses. When choosing the right device for your business, make sure to consider things like available space, budget, current and future needs, and more. Remember, the A3 can do more–but that’s only helpful if you actually need to do those things; otherwise, an A3 machine might be just what you need.


    There’s a lot to know about multifunction printer types, but understanding A3 and A4 designations will help you narrow down your options. Simply put, A3 machines are bigger and more versatile, while A4 devices are smaller and more budget-friendly.

    Are you looking for the perfect multifunction printer? Not sure whether you need an A3 or an A4? Contact us today for help cutting this big decision down to size.

  20. Managed IT Services: Signs You’re With the Wrong Provider

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    Managed IT services is only as good as the provider you choose. Unfortunately, there are a lot of not-so-great providers out there–so how do you know if you made the wrong decision? Here are a few tell-tale signs that it’s time to make a change.

    Doing Managed IT Services the Wrong Way

    Although you can count on managed IT services to look great on paper, there’s a right way and a wrong way to handle this solution–and not all providers realize that. Instead, they think every IT project is the same and treat you like your company isn’t unique at all.

    Here are a few big signs that you might be with the wrong provider:

    You’re not utilizing your technology.

    If your devices seem to be running you instead of the other way around, you have a problem. Managed IT services providers are supposed to help you get more out of your existing technology. They should also give advice on which devices are carrying their weight and which could be consolidated to strengthen your approach.

    You’re paying way too much.

    Managed IT services shouldn’t be a drain on your budget. Perhaps more importantly, it shouldn’t sit idle and let you waste money on inefficient practices, unnecessary devices, and other avoidable issues. If these things sound familiar, you might need a new provider–one who can help you turn your tech into a money-saving solution.

    You have constant IT problems.

    Are you experiencing the same IT issues as a broken record? That means your provider isn’t helping you reach the core cause of your problems and is instead treating symptoms. This is a sign that your provider isn’t giving you the attention you deserve, which is what you need to really overcome IT struggles.

    You can’t see results.

    If you look back on your experience with managed IT services up until this point and wonder what changed, you might be with the wrong provider. After all, managed IT should show all kinds of results–like stronger workflows, better security, and more–so if you can’t identify them, you’re missing out.


    The good news is that, while there’s a wrong way to do managed IT services, there’s also a right way. You just need to find a provider who understands the task, learns about your business, and can provide real recommendations and support. That’s the difference between an unreliable provider and a true IT partner.

    Are you looking for a new managed IT services provider? Contact us today to see the benefits of managed IT done right.

  21. How Scanning Helps Workers and Patients in Healthcare

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    Healthcare is a vital industry, which means it needs top-notch business solutions to support every need and challenge. As it turns out, scanning is the answer–and that’s because it can benefit both workers and patients. Sound too good to be true? Here’s a closer look!

    Scanning for Healthcare

    Scanning has a valuable role to play in any business, but that role is even more important in the healthcare industry. After all, lives are at stake–and while a great scanner may not directly save a patient, it can certainly make things simpler for all the people involved in making it happen.

    Here’s a look at healthcare scanning from two important perspectives:


    Workers like doctors and nurses get to see the value of scanning first-hand. Scanning provides a simple, stress-free way to turn huge stacks of patient files and doctor notes into sleek digital documents that can be searched, shared, or even electronically shredded for security. Plus, once files are scanned, they’re much easier to organize by things like keywords, dates, and titles–which means no more hunting through file cabinets.

    Perhaps most importantly, scanning saves time and money in a healthcare organization. When workflows are running smoothly, and paper files aren’t eating up print budgets, workers can focus more on what really matters: patient care.


    Patients may never see the scanning work happening behind the scenes at their doctor’s office or other healthcare facility, but they’ll certainly feel the benefits. For example, when they ask a question about their file and a nurse can perform a quick digital search to find the answer in seconds, patients will realize just how lucky they are that their healthcare provider uses scanning solutions. They’ll also be able to rest easy knowing their sensitive data is safer than ever because it’s digitally protected instead of stuck in a file cabinet.


    Scanning can benefit any industry, but it has a special place in healthcare. That’s because scanning solutions benefit both workers and patients, helping people work together to achieve better healthcare outcomes and improve lives across the board.

    Ready to see what scanning can do for your healthcare organization? Contact us today to see for yourself!

  22. 3 Managed Print Services Myths You Shouldn’t Believe

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    There are myths on just about every topic. Some aren’t so bad–but when they stop you from making a choice that will actually benefit your business, they become a big deal. Here are three such myths about managed print services and why you shouldn’t believe them.

    The Truth About Managed Print Services

    In today’s world, information is plentiful. That’s usually a good thing–but it also means misinformation and myths can spread like wildfire.

    That’s why it’s so important to find the truth about things like managed print services before you make decisions that will impact your business. Here are three big myths we’re debunking once and for all:

    Myth #1: “Managed print services is more expensive than in-house print management.”

    The details: It’s easy to believe that managing things on your own is the best–and cheapest–way to go. That’s especially true if you’ve been handling your own print environment for a long time.

    The truth: In reality, managed print services helps you find ways of saving money that you would never have noticed on your own. That means it’s far cheaper than in-house print management.

    Myth #2: “Managed print services makes you print more.”

    The details: A solution with “print” in its name must encourage you to print as much as possible, right?

    The truth: Not necessarily. Managed print actually helps you print smarter instead of more frequently, so you know which files actually need to be printed and which could be communicated using digital tools.

    Myth #3: “Printing is going out of style anyway.”

    The details: With so much focus on digital communication and remote work, it seems like paper and printers are on their way out.

    The truth: Printing has been around for a long time and still represents a key collaboration tool. After all, many important documents still need hard copies to be considered legal or finalized.


    Did you believe any of these three myths? If so, don’t worry–it’s easy to find the truth with a little bit of research. Just remember to make choices based on facts instead of fiction!

    Ready to see the truth with your own eyes? Contact us today to get started with managed print services!

  23. Meeting Your Multifunction Printer Match

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    Did you know that every company has a perfect multifunction printer match? It’s true–and all you have to do to meet your match is answer a few simple questions. It’s like speed-dating, but with more talk about printers. Let’s get started!

    How to Find the Ideal Multifunction Printer

    Although there are a lot of ways to meet your perfect match, one thing you need to do first is to know yourself. That’s especially true when it comes to choosing a multifunction printer. After all, it’s not like this printer can talk–which means it’s up to you to know what you need and which kind of machine will fit into your environment.

    To meet your perfect multifunction printer match, answer these simple questions:

    • #1: What do we need?

    Don’t worry–you don’t have to make this question too complicated. Just take a look at your business and identify the most basic things you need to stay functional. For most businesses, basic needs include things like security, print speed, energy efficiency, and more.

    • #2: How often do we print?

    If you’re printing all the time, your perfect multifunction printer match needs to be big, fast, and powerful enough to keep up. If, on the other hand, you only print occasionally, you might be happier with a simpler multifunction printer that takes up less space while still serving your needs.

    • #3: What do we print?

    Different print jobs have different requirements. Consider how often you print art, photographs, or colorful marketing materials, as this will impact the type of multifunction printer that ends up being your perfect match.

    • #4: Do we want advanced features?

    Most multifunction printers can copy, scan, fax, and print, but others have even more advanced features. For example, maybe you want a machine that can scan directly to your email or connect to your mobile phone for on-the-go printing. If you’re looking for all the bells and whistles, don’t settle for something that’s just “okay,” or you’re sure to be disappointed.


    Every company has a perfect multifunction printer match, and yours is out there just waiting to be invited to your print environment. Before you can meet this mystery machine, though, you need to know a few basic things about yourself–that way, you’ll know your perfect match as soon as you lay eyes on it.

    Looking for your company’s ideal multifunction printer? We love playing match-maker–contact us today!

  24. Managed IT Services: Proactive vs. Break/Fix IT

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    Do you know the difference between proactive and break/fix IT? Let’s take a closer look at these two approaches to find out which is the better choice–and how managed IT services can help

    Tech Tips with Managed IT Services

    It’s not always easy to wrangle technology. Many businesses are doing the best they can, especially since they don’t necessarily have the tools or expertise to optimize their tech environments in the right ways.

    However, when you’re just “going with the flow,” you can get into some bad habits–like the break/fix IT approach. Here’s what you need to know:


    If you’re using the break/fix IT approach, you’re inherently reactive. This means that you wait until things go wrong, and then you fix them–usually because you don’t have a choice. After all, without the visibility and data analysis necessary to understand what’s going on in your IT environment, you would just be making random guesses about what’s going to break next.


    The proactive approach is what managed IT services does best. Instead of waiting for things to go wrong, managed IT helps you identify weaknesses and potential cybersecurity issues ahead of time–then your provider helps you implement targeted solutions to keep things on track. While unexpected problems will always arise in IT, managed IT services gives you the tools and support you need to be proactive instead of reactive.

    The takeaway

    Besides being inefficient, the break/fix approach may not look that bad–but the truth is that it can cost your company a lot of time and money. You’ll be scrambling to fix issues you could have avoided if you’d had the tools necessary to think proactively instead. Luckily, you don’t have to do it alone: Managed IT services can help you escape the break/fix cycle and approach your tech in better, smarter ways.


    It’s easy to get into bad tech habits when you don’t have the tools or expertise you need. The break/fix IT approach is one such habit, and it can have a serious impact on your bottom line. That’s why you need help from managed IT services to break the cycle and become a proactive tech thinker.

    Ready to see what managed IT services can do? Contact us today to say goodbye to the break/fix approach once and for all!

  25. Security Updates That Could Impact Your Scanning Solutions

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    Do you use the scan-to-email feature on your scanner or multifunction device? If so, there’s an important new security update that might impact you. Here’s what you need to know to make sure you keep getting the most out of your scanning solutions.

    Scanning Security Updates

    Security is a constantly evolving landscape for office equipment manufacturers, software providers, and even business consumers like your company. In some ways, that’s good news because it means we’re all working together to improve security across the board. However, keeping up with those changes isn’t always easy–especially if you don’t know how they impact you.

    Take, for example, the new security updates that will impact scanning and other day-to-day business processes. Here’s what to know:

    Google updates

    As of May 30, 2022, Google stopped supporting “less secure apps.” Less secure apps are third-party applications that only ask for a username and password for sign-on. These tools are easier for hackers to gain access to, so Google is trying to protect your overall account security by only engaging with apps that have more rigorous authentication processes.

    Microsoft updates

    Microsoft will follow suit as of October 1, 2022, disabling basic authentication. Like Google’s “less secure apps” designation, basic authentication also refers to authentication with a username and password, which means these applications are vulnerable to hackers.

    The takeaway from scanning

    So, how do these security changes impact your document scanning solutions? Well, if you’re using apps that only ask for your username and password to grant access, you won’t be able to reach your Google or Microsoft email platforms from your scanning device. Luckily, you can update your machine’s settings to make sure you’re using the latest security approaches and avoiding less secure apps or basic authentication.


    Security is a constant conversation–one that everyone takes part in. As that conversation evolves–for example, when Google and Microsoft make changes to their security protocols–everyone must find simple, effective ways to keep up. That’s especially true if your key processes like scan-to-email could be impacted by a big change.

    Are you worried about cybersecurity updates? Need to make your scanning solutions remain reliable? Contact us today!

  26. Managed Print Services: Create a Print Policy in 3 Easy Steps

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    It’s easy to hit “print” without really thinking about it, but when it comes to creating an entire print policy, companies tend to hesitate. Here’s everything you need to know to create a print policy of your own–and how managed print services can help!

    Managed Print Services: Why Create a Print Policy?

    Printing has probably been part of your work life for a long time. As such, it’s likely so ingrained in your DNA that you hardly think about it anymore–especially since modern printers do most of the hard work for you. The truth, though, is that this kind of absentminded printing is what hurts your budget in the long run.

    That’s where managed print services comes in.

    Although managed print has a lot to offer to your business, one of its biggest benefits is helping you approach printing with a more mindful, organized mindset. To do that, a managed print services provider will often help you create a print policy–the rulebook for your entire print environment.

    This print policy is built around you, your needs, your printers, and your budget. Its goal isn’t to make you jump through hoops; it’s all about giving you smarter, more mindful ways to print.

    Tips From Managed Print Services

    So, now that you know what a print policy is and why it’s important, how do you create one? Here are three steps straight from managed print services!

    #1: Review your printing needs.

    How much do you really need to print? There’s no one right answer here, but many companies will likely find they don’t need to print as much as they thought. That means you can start building your print policy around when to use the printer vs. a digital collaboration solution.

    #2: Take a good look at your fleet.

    Printer makes, models, settings, and physical placement can all have an impact on productivity and cost-efficiency. Your print policy should take this into account and include rules that help govern your fleet itself–that way, the fleet can be restored to its ideal format after a change or upgrade.

    #3: Think critically about your habits.

    Some of your print habits are good and should inform your print policy. Others are not so good–like using the printer for personal print jobs–and need to help create rules and guidelines about how best to interact with the machines.

    In conclusion, a print policy is a key part of any successful print environment. You can start building your own right now–but for help shaping and implementing it, you should call in managed print.

    Ready to see what managed print services can do for your print environment? Contact us today!

  27. Multifunction Printer Tips: A3 or A4?

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    Do you know what an A3 multifunction printer is? What about an A4? Not to worry–today, we’re breaking down the difference between these machine types and helping you decide which multifunction printer deserves that coveted spot in your workplace. Let’s dive in!

    2 Key Multifunction Printer Types

    Like most business equipment, multifunction printers come in different makes and models, each with its own array of features, functions, and options–which means you have about a million choices to consider. To simplify the decision, it’s often important to break multifunction printers into two types: A3 and A4.

    A3 Multifunction Printers

    If you’re looking for a machine that can handle larger-than-life prints, you want an A3 multifunction printer. These devices can print paper sizes up to 11.69″ x 16.53″, which is far bigger than your average 8.5″ x 11″ document. That means you have a wider range of options and can handle print jobs large and small.

    Another benefit of the A3 multifunction printer type is its speed. Although these machines are larger than their A4 siblings, their size doesn’t make them unwieldy; in fact, A3 printers often print more pages per minute.

    A4 Multifunction Printers

    An A4 multifunction printer is more like your average desktop model. However, instead of traditional 8.5″ x 11″ paper, this machine makes 8.27″ 11.69″ prints. They’re the smaller of the two options, but they’re slower and less versatile because they can’t handle print jobs in larger dimensions.

    That being said, an A4 multifunction printer certainly has its benefits. For example, its consumables are easier to find than the larger paper used by an A3 multifunction printer, and its smaller size makes it easier to fit in tight workspaces.


    If you’re in the market for a multifunction printer, the first thing you need to know is whether you want an A3 or A4 model. Different companies have different needs, which means there’s no right answer–but whatever you choose, make sure to do your research, so you end up with a machine that fits perfectly into your workflows.

    Want to learn more about multifunction printer types? Ready to add one to your fleet? Contact us today!

  28. Managed IT Services Tips: 4 Things Every Network Needs

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    Your network is, in many ways, the nervous system of your business. It transmits key information, keeps things running smoothly, and helps you complete important tasks–but to do all that, it needs a few things from you. Here are a few managed IT services tips to help make your network as strong as possible!

    A Little Help From Managed IT Services

    Let’s be honest: Network design is no walk in the park. That’s why many companies turn to managed IT services for help taking this important step–and to make sure their networks are strong, secure, and as smart as possible.

    However, even with managed IT services on your side, it’s important to know the building blocks of good network design. That’s how you make sure your company’s “nervous system” stays healthy and functional.

    Here are four things every network needs:


    When designing your network, you should never procrastinate on cybersecurity. Instead, think about your security needs from the very beginning–that way, your network is built on a foundation of visibility and vigilance.


    It’s easy to convince yourself that more complexity equals better results, but that’s not always the case. In reality, your network should be easy for users to interact with–even if what’s going on behind the scenes isn’t necessarily simple. (Hint: That’s where managed IT services can help!)


    Your current needs are likely to grow and change over time, which means you can’t build your network around what the world looks like today. It’s much better for your business to think about scalability; this helps you design a network that can adapt to your fluctuating needs, no matter what that looks like.


    Did you know your network can be a tool for environmental friendliness? It’s possible–as long as you build sustainability into your network’s DNA, that is. To do this, you’ll need to think about elements like energy use and greenhouse gas emissions from your everyday activities and then choose network solutions that provide efficient alternatives.


    Your network may be the nervous system of your entire business, but that doesn’t mean you have to be a surgeon to make improvements. All you need is a little help in the network design department–and that’s where managed IT services comes in.

    Are you ready to get more out of your network? Contact us today to get started with managed IT services!

  29. Scanning Solutions: Why Use Scan-to-Email Features?

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    Today’s scanning solutions are fast, smart, and full of possibilities. You don’t just capture a static image anymore; now, you can capture documents in different formats, store them in multiple places, and even send them to other software systems. Many scanning solutions even include scan-to-email features, which certainly deserve a closer look.

    Explore the Possibilities with Scanning Solutions

    If you thought scanning was just a way to put a digital image of a document on your computer, think again! Today’s scanners can do a whole lot more–like, for example, scanning directly to email.

    This feature is exactly what it sounds like: Your document scanner captures data from your physical file, digitizes it, and sends it to your email system. That means you can send emails right from the machine, attaching your digital document with ease.

    But when might you utilize this powerful feature? Here are just a few examples:

    • When your team is working remotely

    In a hybrid or remote workplace, you can’t just peek around the corner to hand a document to your coworker. Instead, you’d need to scan that document directly to your email software and send it off so the recipient can open and edit it wherever they might be.

    • When you have more than one recipient

    Even if you are working in the same building as your team, you probably don’t want to make a bunch of copies of a file and walk around handing them out. Scanning directly to email allows you to quickly and effectively send a document to everyone on your list.

    • When the request is urgent

    Need to get something done right away? If that’s the case, you don’t want to waste time on extra steps. Scanning a file, attaching it to an email, and sending it to the proper person can be done in just a minute–which makes more sense than storing the file in a digital repository, emailing the recipient to tell them it’s ready, waiting for them to access it, and then beginning the task.


    Scanning solutions have come a long way, and scan-to-email features are just one example of what you can expect. No matter how or why you use your Canon scanner, you can always count on fast, effective, time-saving answers to your biggest workflow problems.

    Want to see what else scanning solutions have to offer? Contact us today!

  30. Konica Minolta Unveils AccurioLabel 400 Press

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    Ramsey, NJ, (May 31, 2022) Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leader in industrial and commercial printing and packaging solutions, today announced a new label press, the AccurioLabel 400. As the company accelerates its presence in the label, packaging and embellishment markets, the new machine will target mid- to high-volume label converters, commercial printers, and large brand owners and provide affordable, top-quality digital label printing.

    The first technology preview of the AccurioLabel 400 was held yesterday at Konica Minolta’s European Labels and Packaging Exposition at its offices in Madrid, Spain. The press will be also showcased in the U.S. during Labelexpo Americas in September. The product will officially be available in spring of 2023.

    The AccurioLabel 400 is a net new product allowing customers to expand their businesses in the growing markets of digital label production and packaging. Recently, Konica Minolta celebrated its 1,000th installation shipment for the highly successful AccurioLabel digital toner label presses, less than seven years since entering the market.

    “We are excited to unveil the AccurioLabel 400 and look forward to continuing to bring label converters, commercial printers and brand owners the high quality, consistent results they have come to expect from Konica Minolta devices,” said Bill Troxil, President, Industrial Print and Production Print Business, Konica Minolta. “As indicated by our fast acceleration into the label market with the AccurioLabel 230, we expect the AccurioLabel 400 to provide another perfect opportunity to strengthen our client relationships by helping them grow their businesses.”

    Important new developments include the ability to expand applications with white toner, extended job opportunities with press runs up to 3000m, improved productivity with superfast print speeds of up to 130 feet per minute, and further running cost reductions thanks to even more durable parts life, as well as enhanced print quality. The AccurioLabel 400 is available in 4- and 5-color options.

    With resolution equivalent to 3600 x 2400 dpi, the Konica Minolta AccurioLabel 400 single-pass toner production press prints on substrate widths up to 13” or 10”. Multiple-touch panel monitors in three different areas of the label press enable intuitive operation and is easy to use for operators, eliminating the need for extensive user training. Tasks that were time-consuming on analog machines can be performed quickly and accurately in delivering stable printing quality.

    Konica Minolta’s Intelligent Quality Optimizer, the IQ-520 will increase usability and automation with the AccurioLabel 400, with label production benefiting from higher levels of control. The Intelligent Quality Optimizer enables real-time control of white toner opacity, color stability control, as well as automatic calibration, density adjustments and profile creation.

    “We are constantly rethinking print and helping customers to improve and grow by uncovering ways to intensify experiences for customers, all to secure a bright future for print,” said Dino Pagliarello, Senior Vice President, Product Management and Planning, Konica Minolta. “By adding the AccurioLabel 400 to our broad range of innovative print solutions, we are confident in our ability to grow market share by enabling digital transformation that also includes workflow, software and process automation and cloud solutions as part of the drive to the smart factory.”

  31. Managed Print Services: Security Problems & Solutions

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    It’s not every business solution that alerts you to security problems and helps identify the best approaches. Luckily, that’s exactly what managed print services is capable of. Let’s take a closer look!

    Protecting What Matters with Managed Print Services

    Managed print services is a great solution for optimizing your print environment and helping cut waste, but is it up to the task of protecting data, identifying vulnerabilities, and making your machines more reliable?

    The answer is yes–and it all comes down to a simple approach.

    Instead of relying on guesswork, managed print services providers perform a print audit to learn what’s really going on in your print environment. By taking a look at your habits, strengths, weaknesses, and needs, your provider can tell what your unique security vulnerabilities are–and, more importantly, exactly which solutions will put you on the path to success.

    Here are some problems and solutions often identified by managed print services:


    • Default passwords: Printers come with default passwords for many tasks and connections. Unfortunately, these passwords are easy to guess–and, in some cases, may already be well-known in the hacker community.
    • Abandoned print jobs: If a document is forgotten on the print tray, it can be picked up by anyone who walks by or could become accidentally entangled with another stack of documents.
    • Uncontrolled hard drives: Printers store data on their hard drives to help optimize the print process. This data can be accessed and stolen.


    • Good password habits: With managed print services, it’s easy to get into better habits–like changing all those default passwords. Your provider will help you come up with ways to manage these passwords (and even change them regularly for maximum security).
    • Follow-me printing: Solutions like follow-me printing allow a machine to “hold” print jobs until the appropriate person enters a code or PIN at the machine. That means no more documents left alone on the print tray.
    • Data wipes: Although securing your machines is the first line of defense, managed print services can also help you create a schedule for regularly wiping data from your printers’ hard drives. This means you won’t be inviting digital bad guys to a whole cache of valuable information.


    Although managed print services is known for its ability to save money and streamline workflows, it’s also an incredible solution for improving security. By identifying problems and helping implement targeted approaches, managed print really is a great way to protect what matters.

    Ready to see managed print services in action? Contact us today!

  32. When to Upgrade Your Multifunction Printer

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    These days, printer manufacturers want you to upgrade every time a new machine enters the market. Sometimes, those upgrades are simply out of reach–but other times, a new multifunction printer is just what you need to take your company to the next level. How do you tell the difference? Let’s take a look at a few signs it’s time for an upgrade!

    A Word on Multifunction Printer Lifespan

    If you already have a multifunction printer, you know these machines are built to last. Strong, fast, and highly efficient, they’re not the kind of tech you have to replace every six months–and that means you could probably hold onto the same machine for years.

    However, a multifunction printer’s lifespan is mostly determined by you. How often do you use the machine? Are all your print jobs high-speed and high-volume? Do you keep up with regular maintenance? Do you call in experts for complicated repairs?

    Simply put, the more time you spend taking care of your multifunction printer, the longer it will last. That means you don’t have to worry about constantly paying for new printers. Of course, even the best-kept machines do eventually wear down–so it’s your job to tell the difference between “time for maintenance” and “time for an upgrade.”

    When You Need a New Multifunction Printer

    Here are a few big signs that your multifunction printer is on its last legs:

    It no longer fits your needs.

    Maybe there’s nothing wrong with your multifunction printer, but there’s nothing really “right” about it, either. If you’re constantly thinking about all the features and functions you’re missing out on, or if the current machine doesn’t support your growing workflows, it’s time for an upgrade.

    It’s a huge frustration.

    Do you spend hours fighting with your multifunction printer, trying to figure out why it’s slowing down, ruining your prints, or otherwise wreaking havoc on your efficiency? A multifunction printer should be a relief, not a frustration. When you notice yourself daydreaming about throwing away the whole machine, you might want to think about something new.

    It’s expensive to maintain.

    There’s a point at which maintenance becomes too expensive. If you’re working on your printer more often than actually printing, that’s a good sign that it’s no longer helping you save money–and that a newer device would be good news for your budget.

    In conclusion, well-kept multifunction printers can last a long time. However, every machine has an “expiration date,” and if that date is getting close, an upgrade might benefit your entire company.

    Wondering if it’s time for a new multifunction printer? Contact us today for help making the final call!